Jacob Pegg Email & Phone Number

Stepping into the role of Account Manager at Diversified Consultants, Inc. marked the pinnacle of a journey from an entry-level associate to a leader managing a dozen collectors. The team and I thrived in a high-volume setting, embracing technologies like Microsoft Office to deliver top-tier customer service.My tenure is defined by a blend of problem-solving acumen and a dedication to customer education, skills honed through direct client interactions and a dynamic contact center environment. This commitment to client satisfaction was rewarded with the distinction of Collector of the Year, reflecting our collective success in navigating complex customer scenarios.