Helpdesk Support Tier 2
Current
May 2021 - Present
AeroLeads people directory · profile
Jacoby Highley Email & Phone Number
Helpdesk support tier 2
at
Expedient Technology Solutions, LLC
1 work email found
@expedienttechnology.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Helpdesk support tier 2
Location
Dayton, Ohio, United States
Who is Jacoby Highley? Overview
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Quick answer
Jacoby Highley is listed as Helpdesk support tier 2 at Expedient Technology Solutions, LLC, based in Dayton, Ohio, United States. AeroLeads shows a work email signal at expedienttechnology.com and a matched LinkedIn profile for Jacoby Highley.
Jacoby Highley previously worked as Infrastructure Suppot Specialist at Expedient Technology Solutions, Llc and Senior End User Support Specialist at Expedient Technology Solutions, Llc. Jacoby Highley holds It from Sinclair.
Company email context
Email format at Expedient Technology Solutions, LLC
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{first_initial}{last}@expedienttechnology.com
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AeroLeads found 1 current-domain work email signal for Jacoby Highley. Compare company email patterns before reaching out.
Profile bio
About Jacoby Highley
I have been working full-time in IT since 1999. I have experience in the following to name a few.End user support and all the random hardware that comes along with that. Heavy network/MFP printer knowledge.Different LOB software packagesAD/Group Policy/Exchange/Office 365/Azure/Intune/MDM/SharepointServers (Windows platform) and Hypervisors (Hyper-v and VMware)Networking (most expereience being in Fortinet/Fortigate firewalls)Specialties: I have been able to acquire and maintain a high level of customer/communication skills. I like to consider myself a one-stop source of support in many areas of IT.
Listed skills include Active Directory, Servers, System Administration, Windows Server, and 32 others.
Current workplace
Jacoby Highley's current company
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Expedient Technology Solutions, Llc
AeroLeads page
7 roles
Jacoby Highley work experience
A career timeline built from the work history available for this profile.
Infrastructure Suppot Specialist
Nov 2019 - May 2021
Senior End User Support Specialist
Senior position within End User Support
Apr 2016 - Nov 2019
End User Support Specialist
Expedient Technology Solutions delivers comprehensive IT services & solutions for businesses throughout Southwest Ohio, including neighboring states, & international locations. The core of these services is Stress Free IT which is an IT managed services where ETS acts as the complete IT department delivering proactive and strategic support to our clients.
Apr 2013 - Apr 2016
Field Service Technician
MTC Technologies was purchased by BAE November of 2008. I transferred to BAE as a result. Total time is compiled with time in both companies served.Install, configure and maintain software/hardware on IBM compatible desktops and laptops (Windows platforms) for over 4,000 company employees.Provide over the phone support for MS Office related programs, E-mail, Webmail (MS Exchange), company related intranet sites, Time sheet issues and support for many other software programs needed for company business.Provide desk-side support for all of the above as well as any and all hardware related issues, ranging from peripheral devices to multi-functional network printers/scanners and any other specialty hardware.Working with Active Directory objects (such as unlocking, resetting passwords, changing permissions, setting up e-mail forwards, ect).Performing tape backups of critical system data.Purchasing, tracking work in tickets, asset tracking and more…
Apr 2006 - Apr 2013
Technical Support Lead, Server Administration
Install, configure and maintain windows server and active directory objects in an application-hosting environment.Install and deploy IIS managed services for over 300 web and FTP sites.Setup and management of fifty Microsoft SQL databases.Supervise the overall data backup operations for more than fifty individual servers.Receive, configure, and deploy new equipment for corporate use.Provide over the phone support for E-mail (all clients), Dial-up, ISDN, DSL issues as well as support in all the Windows operating systems.
Oct 1999 - Apr 2006
Physical Security Specialist
Advanced Security
Security firm for all types of businesses.Maintained personnel security using electronic surveillance equipment.Performed sentry tasks such as roving watch and access control.Directed personnel movement during crisis situations.
Oct 1998 - Oct 1999
2 education records
Jacoby Highley education
It
Sinclair
High School Diploma (Ged)
Stebbins:)
FAQ
Frequently asked questions about Jacoby Highley
Quick answers generated from the profile data available on this page.
What company does Jacoby Highley work for?
Jacoby Highley works for Expedient Technology Solutions, LLC.
What is Jacoby Highley's role at Expedient Technology Solutions, LLC?
Jacoby Highley is listed as Helpdesk support tier 2 at Expedient Technology Solutions, LLC.
What is Jacoby Highley's email address?
AeroLeads has found 1 work email signal at @expedienttechnology.com for Jacoby Highley at Expedient Technology Solutions, LLC.
Where is Jacoby Highley based?
Jacoby Highley is based in Dayton, Ohio, United States while working with Expedient Technology Solutions, LLC.
What companies has Jacoby Highley worked for?
Jacoby Highley has worked for Expedient Technology Solutions, Llc, Bae Systems, Datayard (Formerly Known As Donet), and Advanced Security.
How can I contact Jacoby Highley?
You can use AeroLeads to view verified contact signals for Jacoby Highley at Expedient Technology Solutions, LLC, including work email, phone, and LinkedIn data when available.
What schools did Jacoby Highley attend?
Jacoby Highley holds It from Sinclair.
What skills is Jacoby Highley known for?
Jacoby Highley is listed with skills including Active Directory, Servers, System Administration, Windows Server, Troubleshooting, Technical Support, Security, and Networking.
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