Jacob Yatsko Email & Phone Number

Philadelphia, Pennsylvania, United States

Lancaster, Pennsylvania, United States

• Rebuild, restore, and preserve historically significant passenger equipment for Strasburg Railroad, ensuring historical authenticity while meeting modern safety standards.
• Furnish and paint passenger cars to replicate early 20th-century American train styles, paying meticulous attention to detail.
• Utilize a variety of tools, including pneumatic, electric, and hand tools, and collaborate with team members to efficiently overcome obstacles and complete tasks.

Lancaster, Pennsylvania, United States

• Provided exceptional support to a high volume of up to 7,000 passengers daily, ensuring a flawless ticketing and boarding experience leveraging the advanced Fareharbor POS/booking system.
• Orchestrated an immersive early 20th-century railroad experience for passengers, utilizing antique railroad equipment and historical practices while delivering exceptional customer service.
• Facilitated safe and efficient operations by enforcing strict safety measures and communicating effectively with team members.➡ Served on the Advisory Committee Board

Lancaster County, Pennsylvania, United States

• Meticulously cataloged artifacts using a cutting-edge virtual database (Past Perfect), ensuring accurate and organized records.
• Conducted thorough research on artifacts through online resources and museum archives, providing valuable insights and information.
• Expertly handled and organized artifacts with the utmost care, preserving their historical significance and integrity.

Lancaster, Pennsylvania, United States

• Delivered outstanding service to 350 guests per day, ensuring a memorable and enjoyable experience.
• Meticulously managed lanes using Wisely, accurately estimating wait times and enhancing the customer experience for guests.
• Ensured smooth operation of bowling machinery, minimizing disruptions, and maximizing playtime for patrons, while also training new employees to uphold high standards of service and operational excellence.

King Of Prussia, Pennsylvania, United States

• Processed sales with efficiency and precision using advanced POS software.
• Provided knowledgeable responses and personalized recommendations to patrons based on their preferences and menu expertise.
• Fostered a welcoming atmosphere by engaging with each customer during the transaction, ensuring a positive experience.

Paoli, Pennsylvania, United States

• Provided guests with an unparalleled level of personalized service, creating a comfortable and inviting café atmosphere.
• Proactively sought out opportunities to expand product knowledge, ensuring precise recommendations that catered to each customer's unique preferences and needs.
• Crafted food and drink orders with meticulous attention to detail, delivering a truly exceptional and customized experience for each customer.

King Of Prussia, Pennsylvania, United States

• Cultivated enduring relationships with customers, providing expert guidance in selecting the ideal winter sporting gear to meet their specific needs.
• Conducted precise fittings of ski boots and bindings, ensuring a custom and comfortable fit tailored to each client's unique proportions.
• Actively engaged in ongoing professional development, participating in continuous learning opportunities to expand product knowledge, refine service offerings, and enhance customer service practices.

Associate Of Arts - Aa, History

Activities and Societies: History Club

Bachelor Of Arts - Ba, History

🎓 Graduate of the Emerging Leaders Program