Infrastructure Support (Microsoft Cluster, IIS, DFS, SSRS)VEEAM Backup365 and AZURE Administrator (P1 & P2)Windows Defender Administrator (365 for Business)Network Administration (VLAN, IPsec, SSL VPN, SAML)SCCM 2022 Reporting & Administration (SCOM, VMM, SCEM)

I report directly to our HOI (Head of Infrastructure), MD (Managing Director) and collaborate with our DBA (Database Admin) and EUC on the technical help desk.My duties include but are not limited to; implementation, administration, project management, deployment planning and execution and upkeep of all cyber policies and ICT procedures.Getting involved in process improvement, work flow design and policy. Our department also support our Developers and Call Centre staff. And lastly keeping an efficient help desk with a 2hr SLA.Network Administration key points:System Centre 2019 (SCOM, SCEP, VMM)SQL Server 2017 health and performanceInfrastructure Support (Windows Server 2016, 2019, 2022, DELL Servers, DELL SAN units, managed switches)Microsoft Cluster SupportVEEAM ReplicationHyper-V Administration (50+ VM's)McAfee and Symantec Endpoint

Consultant in IT related trainingETDP AssessorMICT AssessorMICT ModeratorSSETA Assessor

Duties: Office 365 Administration, Microsoft Server Environment Administrator, Backup Administrator, Security Associate, Network Professional.

Working under the CEO and Founder, it is my responsibility to uphold quality management, human resources, technical duties as well as SETA readiness.Also managing stakeholders, donors, sponsors and branches in KZN and CPT.

Administer Systems: Client/Server Environments, Active Directory, Security Deployments, Online Exchange Admin, SAGE Support

Duties:Domain Administrator - Server 2008, Server 2012Windows Client and End-User support - Win 7, Win 8, Win 8.1, Win10, Ubuntu, OSXFirst line support - Telephonic, Ticketing Help deskRemote Assist - Licensed Team Viewer CompanyRemote Management - Remote Console for remote site maintenanceBackups Operator - Backups and Disaster RecoveryStorage Management - Qnap, D-Link, Seagate NAS devicesNetwork Security - Cyberoam, KasperskyIT Consult - Site Survey and Capacity Planning

PC & Network Engineer. Installation of networks, servers and network infrastructure. OS and office suite support. CCTV installations. Printer support.We are an IT Solutions business.

Desktop Support. Call out support. Workshop administration and expediting. Management of lower level technicians.

Facilitated in a short programme in Computer Skills. Involved with setting up activities for class work, and assessing written exams.