Jacopo Rottoli Email & Phone Number

Warsaw, Poland

Act as a first line of contact in regard to medical and scientific enquires for Theramex products for patients, medical professionals and other internal/external stakeholders.- Handling first and second line medical enquiries from all sources (i.e. emails, calls, letters etc.); - Provision of scientifically sound responses to medical information enquires;- Timely evaluation and escalation of the enquires as/ when required i.e triage of adverse events (AEs), product quality complaints (PQCs), complex medical information enquires;- Ensure that relevant and accurate information is logged in the Theramex tracking system;- Periodic reconciliation of the enquiries, AEs and PQCs with the relevant departments within Theramex

Varsavia, Masovia, Polonia

• Respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries.• Utilize writing skills for adverse event and product complaint narrative during intake as well as medical inquiry custom responses.• Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.)

Warsaw, Poland

• Perform case management including receipt, duplicate check, book-in, assessment of seriousness and expectedness, data entry and narrative writingInterpret case-related information including medical conditions, lab results and procedures, as well as compile complete narrative summaries• Review data to ensure case accuracy with minimal error in narratives• Review MedDRA and WHODrug coding as needed• Review, enter, and verify follow-up information for cases and make accurate determination of significant information

Varsavia, Masovia, Polonia

I have been involved in a project regarding a Covid-19 Vaccine where my main tasks consisted in handling and processing individual case safety reports and ensuring compliance with global procedural documents and local implementation of case processing.

Stezzano

I worked as a Pharmacist at the Esselunga superstore chain, Italian leader in large-scale distribution, where my tasks consisted in assisting clients, selling and storing drugs.

Bergamo, Lombardia, Italia

I helped high school students in learning and understanding science subjects, reviewg content with them and explaining how to solve problems.

Wroclaw, Lower Silesian District, Poland

With the Erasmus Project I carried out a 6-month research in the feld of liposomes, specifically in the identification and evaluation of the efficacy of new liposomal formulations associated with anticancermolecules. I developed experience of teamworking in a multicultural environment and successfully completed the project assigned me within the deadlines.

Seriate, Lombardia, Italia

In parallel with my studies, I carried out customer service jobs through which I gained experience in interacting with the publicI have also strengthened my ability to perform tasks under pressure and my problem solving skills.

Seriate, Lombardia, Italia

I completed a 900-hour internship as a pharmacist where my duties consisted of selling drugs and assisting clients.

Licensed To Operate In The Pharmacy, Pharmacy

Master'S Degree, Pharmaceutical Chemistry And Technology

Education record