Jacopo Stefanetti Email & Phone Number

Attard, Mt

Malta

As a Campaign Manager, I specialize in planning, coordinating, and executing innovative marketing campaigns aimed at driving performance for providers, clients, and the company. My role combines strategic planning, leadership, and collaboration to optimize key metrics such as turnover, player retention, and acquisition.Key Responsibilities:- Lead the development and execution of tailored campaigns to meet business objectives.- Analyze performance metrics and historical data to identify opportunities for impactful campaigns.- Collaborate closely with providers and premium clients to design bespoke tournaments and promotional activities.- Build and maintain professional relationships with stakeholders to ensure seamless coordination and strategic alignment.- Prepare and present in-depth reports and insights, driving continuous improvement in campaign planning and execution.- Oversee campaign readiness, from concept to execution, ensuring timelines and quality standards are met.Achievements and Skills:- Expertise in post-campaign analysis, utilizing insights to refine strategies and maximize ROI.Proficient in coordinating with BI teams to deliver actionable campaign reports.- Skilled in managing cross-functional teams, ensuring smooth communication between clients, providers, and internal teams.- Strategic thinker with a focus on identifying and leveraging growth opportunities for both network and bespoke campaigns.- By fostering collaboration and innovation, I drive marketing initiatives that deliver measurable results while strengthening partnerships across the iGaming ecosystem.

Sliema, Sliema, Malta

• Support the Head of Live Casino drive the Live Casino strategy with internal stakeholders anddepartments.• Ensuring that our Live Casino product is up to date and competitive in our core markets.• Responsible of the planning and preparation of game/provider releases, this includes but not limitedto game roadmaps, full testing of games/providers, requesting content and design, game releasesand positioning.• Communicating and sharing with internal teams Live Casino game releases, updates and relevantinformation.• Point of contact between the brands and game providers, escalating tasks, technical issues or otherrelevant enquiries as needed with the relevant parties.• Work closely with CRM teams to support and gather any data and/or information needed.• Monitor our live casino pages to ensure all content and positioning is up to date, and any issue/bug isescalated and followed through until resolution.• Conduct competitor analysis and provide detailed insights of threats and opportunities to internalteams• Build a relationship with all brand/country managers to ensure that the Live Casino strategy isconsidered in all plans.• Communicate with our compliance teams on a regular basis, to ensure we are up to date with allmarket regulatory requirements.

Ta' Xbiex, Malta

- Management of tailored and targeted key campaigns aimed at retaining and/or reactivating players by using relevant communication channels such as on-site messaging, Content Pages and App notification.- Responsible for promotional content creation as well as design briefs.- Development & scheduling of campaigns based on specific customer profiles and betting behavior and continuously optimizing through a test and learn approach.- Responsible for reporting and campaign data analysis to monitor the success of communication campaigns.- Updating the website on a daily basis (CMS / banners).- Working closely with Marketing, Content, Design, QA and Customer Service teams to maintain excellent communication and coordination.- Highlighting and escalating any issues to the right channels.- Become an expert in the CRM systems used and highlight any potential improvement points or issues.- Have a strong team ethic, working effectively as part of a team.

Ta' Xbiex, Malta

Key supportive role within the Marketing team where I handle the day-to-day operations of company’s online CRM activities. I work closely together with CRM executives who define the campaigns. Responsibilities: • Handle the CRM operational execution (included but not limited to the set-up of newsletter templates, SMS, Push notifications, carousel, etc) • EN content writing for CRM campaigns (email, carousels, pop-ups, push notifications and SMS) • Project management tasks involving coordinating 360 advertising exposure of events and/or special offers or projects to update internal procedures • Scheduling the campaigns once tested in the correct systems. • Support with reporting and campaign data analysis. • Updating the website on a daily basis (CMS / banners). • Working closely with Marketing, Content, Design, QA and Customer Service teams to maintain excellent communication and coordination. • Highlighting and escalating any issues to the right channels. • Become an expert in the CRM systems used and highlight any potential improvement points or issues.

Malta

- Ensuring the smoothly running of the studios- Ensure that all staff are present for the shifts and live tables operate with no interruptions- Ensure that the highest of personal and professional standards are maintained by gaming floor staff and interact with dealers through Live Chat if needed- Handles all day-to-day operations with the gaming floor staff including but not limited to scheduling, rotations, performance management, on shift feedback and advice to staff, employeerelations, etc- Update gaming floor staff with changes in procedures and rules- Use internal systems WIKI, TTS, JIRA, Tableau, Outlook email, Microsoft Office, etc- Take care of sick leave, emergency leave, shift swaps- Assist casino dealers and shufflers- Work close with team managers and other departments- Organize the schedule for the gaming floor employees- Other tasks related to the daily running of the studio

Malta

Leading classic games such as Blackjack and Roulette and presenting game shows both in Italian or in English when needed.

Chichester, Inghilterra, Regno Unito

Floor waiter with responsabilities of serving food, taking orders and payments, welcoming customers, while managing the restaurant section assigned to me.

E-Commerce Management, E-Commerce/Electronic Commerce

Activities and Societies: Copywriting, Digital marketing, social media marketing, HTML, SEO, FB ads, Google ADS

High School Diploma, Ragioneria