Business Analyst\Project Manager, Jones Day for Pomeroy Cleveland, OH – October 2015 - Present* Leading the application rationalization for the migration to Windows 10* Collected and compiled software inventory of ~6,000 assets, leveraging several internal sources (SCCM, ACT, Software catalog, EDST, OEAT and individual spreadsheets)* Identified owners for over 3,000 software applications, Office Add_ins and web applications* Collaborated with applications owners and Local TSS to review and identify those applications that will be deployed in the Windows 10 environment* Create on-going repeatable applications rationalization process to be performed semi-annually* Prepare all software requirements for hand-off to software packaging team* Track issues, record testing results, obtain sign-off for application deployment

Led the application rationalization for the migration to Windows 7● Partnered with the business leads to approve and standardize health care applications required to migrate to the Windows 7 environment ● Directed and coordinated SI for all applications, performed data consolidation on software/hardware, worked with application owners to gather source, instructions, and security keys for application packaging team, and deployed monitoring software to the assets to gather information on applications usage● Led the freelance team of 4 in the daily coordination of information used to assist the deployment team. Provided daily statistics, status and deployment spreadsheets for each UH site

Led the project migrating the environment of almost 25,000 assets from Windows XP to Windows 7● Standardized global image, business application and bundling software for deployment based considerate of region, business and function● Chaired the global, end- user computing steering committee and daily global testers technical calls● Governance Support - Assisted in managing the portfolio and overall process● Communication Liaison - Work with SIS Communications Team and business unit local support● Technical Analysis - Assist outsourced company with documentation on processes and standards● Software Distribution - Globally planned and deployed standard software as it changed\upgraded in the environment. This included packaging\testing\deploying thin image to Celestix repeaters on a standard schedule● Celestix boxes (repeaters) - Tracked all sites issues on newly deployed Celestix environment. Held daily issues meeting to resolve any site issues. Tracked all sites readiness for deployment. Attended issues meetings with outsourced company to train and resolve all issues.● Tracked all XP applications through packaging\testing process. Established VM machines standards along with Solid Core testing machines with security.● MACs - Worked with Local IT and outsourced company to setup global standards for software deployment.

Served as Sr System Engineer (Tier 3) supporting the company’s global messaging environment● Responsible for Tier 3 support for users, Helpdesk and migration team support across company’s global locations● Responsible for capacity analysis & growth trends on existing servers● Construct problem synopsis to ensure better clarification on problem resolution regarding Helpdesk cases along with creating all knowledge base articles● Created and documented the corporate standards for setup/configuration of all Lotus Notes users● Perform Research & Development testing and R&D for Notes R8● Authored curriculum and led corporate training sessions in R6.5 and Notes R8 across skillsets, along with xMatters

● Senior Level Notes Administration responsible for 3rd level user support for Lotus Notes and Sametime for entire company, including all changes, upgrades, replacements and consolidations in regards to users and servers● Coordinated and implemented rollout of Sametime 3.1 to entire organization and hosted users using domain to domain connectivity.● Companies tech SME in SAN equipment● Authored all documentation distribution to Helpdesk and users

● Coordinated and implemented all Notes projects within the organization, supporting 13,000+ users and 50 servers across 4 divisions, which included server consolidation, replacement, migration, hardware installation and upgrades, capacity planning, 24x7 support, internal training, and compliance audits. Team lead for Notes group - coordinating and managing the other members of the group