Jacque Joubert Email & Phone Number

San Francisco Bay Area

Monitor daily production and output of processing teams.Analyze and generate various reports, providing statistical information to staff and senior management.Provide support to processing teams.Direct responsibility and oversight of 7 staff members, indirect oversight of 15 staff members.Conduct audits.Responsible for department payroll function - via Kronos.Monitor department physical surroundings, request repairs as necessary.Request department access for staff and vendors, as neededReview and implement new standards and procedures, insure staff compliance.Provide research support.

Manage State wide courier network for 92 branches. Organize delivery and pick up of all retail branch proof work, inter-branch mail merchant deposits and schedule armored car service. Manage staff, monitor performance. Negotiate all courier and armored car contracts for outsourced courier services, act as liaison between vendor, customers and bank staff.Tracking pricing, expense, and income from all merchant and armored services.Manage outsourced cash vault for 3 State wide locations.Researching and reconciling any processing differences, investigating fraud.Processing daily E-file for all merchant customers.Manage a 1.8M Annual budgetSpecial projects

Oversee a staff of 5 employees in a check processing environment.Responsible for the processing and reconciling of all checks sent by correspondent banks.Daily processing of Treasury Tax and Loan payments from 96 branches.Assist in supervising mailroom operations.Responsible for updating sort patterns for a Unisys DP1800 sorter/processor.Overseeing the operation of a Unisys V410 medium mainframe system.Negotiated pricing and delivery cost of Item Processing supplies.Vendor liaison for all bank microfilm.Managing 200k annual budget.