Jacqueline Canvin Email & Phone Number

Stourbridge - Bromsgrove - Worcester - Hereford

Stourbridge, West Midlands

Running one of the 3 Toyota LCV Showroom Centres in the UK. Based in Stourbridge, covering Stourbridge, Bromsgrove, Worcester, Hereford and surrounding areas. Managing the Centre and staff dedicated to supplying corporate needs. Providing good value deals to company's from one vehicle to complete fleets. Working closely with Toyota GB to obtain Fleet Partnership terms where applicable and ensuring continually up to date with all required knowledge and qualifications.

Stourbridge

Since the end of 2013 my role has extended to Group Fleet Support as well as Sales/Fleet Administration. My working day involves a range of activities which are office based, calling and qualifying local businesses and advising them on their fleet requirements or visiting companies and introducing Westlands and the Toyota brand.I have maintained excellent relationships with customers and have already started to build up a data base of prospective customers for the future on Fleet Portal. I know many of the systems in fleet including Calas, COL2, Finance@ - (proposals and quoting) and have full knowledge of Fleet Portal. I have Toyota Bronze Accreditation for Fleet which includes Vehicle Taxation.

Bromsgrove

Overseeing the Administration Office, working closely with the Sales Team and Sales Manager to ensure all reports and sales processes are accurate at all times.• Ordering, processing and taxing New and Fleet vehicles (AFRL Audits have always reached at least 97%)• Processing Fleet Department paperwork, arranging paperwork for the Fleet Partnership, Limited Badge and Contract Hire customers, working closely with Toyota GB.• Progress chasing on New, Used and Fleet Vehicles• Handling used vehicles, stock lists, processing and chasing vehicles through the workshop, setting up Warranties and Service Plans• New and Used stock management• Debtors, petty cash and reconciliations• Keeping accurate spreadsheets on registrations and plans sold• Monthly and end of year Audits• Help to arrange and participate in evening sale events• Selling warranty’s• Weekly reports to Toyota GB with forecast and registrations• Sort problems with accounts • Cherished transfers• Input accountancy figures in the ‘background’ so the profit or loss is correct• General office duties

Redditch

Temporary role in tele-sales, selling showers to customers in the London area and arranging for representatives to visit

Moseley, Birmingham

Working as a Senior Administrator, awarded the Meteor Ford Plaque for hard work, dedication and persistence• Before and after preparation of sales of new vehicles• Dealing with customer concerns and complaints in line with company procedures• Chasing unpaid bonuses from Ford• Working with Sales Team in a variety of ways to help them achieve their targets

Harborne, Birmingham

• Invoicing and taxing vehicles on V55’s• Customer liason, explaining paperwork and resolving issue• Deputising for manager , when absent• General office duties, switchboard reception work