Jacque Martin

Jacque Martin Email and Phone Number

Program Manager at Google @ Google
Mountain View, CA
Jacque Martin's Location
Greater Sacramento, United States, United States
Jacque Martin's Contact Details

Jacque Martin personal email

About Jacque Martin

I care about building thoughtful things. I'm passionate about sharing research-based knowledge on home horticulture, pest management, and sustainable landscape practices.Accomplished Project Manager with extensive experience developing, managing, and analyzing systems, processes and implementing valuable improvements that launch new software, hardware and mobile applications. Strategic leader with proven ability to direct and lead multiple projects with differing levels of complexity from inception to completion with keen attention to detail, milestone achievement, and stakeholder engagement. Highly skilled in building a vision for success and executing strategies that generate quantifiable results. Able to build teams and align on milestones and project timelines.

Jacque Martin's Current Company Details
Google

Google

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Program Manager at Google
Mountain View, CA
Website:
google.com
Employees:
1
Company phone:
916.253.7820
Jacque Martin Work Experience Details
  • Google
    Hardware Engineering Program Manager
    Google Apr 2021 - Present
    Mountain View, Ca, Us
    View
  • Pro Unlimited
    Hardware Project Coordinator (Iii)
    Pro Unlimited Dec 2020 - Apr 2021
    San Francisco, Ca, Us
    View
  • Adecco
    Hardware Project Manager
    Adecco Aug 2018 - Jan 2019
    Zurich, Ch
    *Onsite at Google*Oversee the Hardware Dogfood Program driving quality, usability and pre-launch readiness for unreleased Google hardware.
    View
  • Astreya
    Program Manager
    Astreya Feb 2018 - Jun 2018
    San Jose, California, Us
    *Onsite at Google*Analyzed Launch IDs and collaborated with Engineering Program Managers to establish recruitment criteria, test population, length of program, goals and test milestones commensurate with software feature requirements. Triaged issues in Google Groups. Coordinated device distribution and managed inventory.
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  • Trusource Labs
    Project Manager
    Trusource Labs Aug 2016 - Feb 2018
    *Onsite at Nest Labs*Managed escalations from support agents and collaborated with cross-functional groups to resolve complex issues. Assisted with planning, execution, and control of multiple projects. Developed project timelines and administered Field Trial programs. Monitored program milestones to meet goals and mitigate program risk. Designed new processes and procedures.
  • Trusource Labs
    Support Analyst
    Trusource Labs Apr 2015 - Jul 2016
    Provided technical support for Nest Products to global testers through many hardware developmental stages. Managed incoming reports and gathered relevant information to diagnose problems. Leveraged advanced technical troubleshooting and knowledge of the current technological sphere.
  • Trusource Labs
    Office Manager
    Trusource Labs Jul 2014 - Apr 2015
    Directly supported CEO, Co-Founder, and CIO
  • Trusource Labs
    Social Media Representative
    Trusource Labs Jun 2014 - Jul 2014
  • Trusource Labs
    Senior Support Representative
    Trusource Labs Oct 2013 - Jul 2014
  • Volt
    Written Support Agent
    Volt Sep 2013 - Oct 2013
    Buffalo, New York, Us
    First of two agents to kickstart the email queue at Spot BPO.Responded to emails that ranged from compatibility checks, to presale questions, and technical support. Worked to keep responses within a 24 hour service level agreement.
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  • Volt
    Tier 1 Technical Support Agent
    Volt Aug 2013 - Oct 2013
    Buffalo, New York, Us
    Joined Trusource Labs in class one when they were Spot BPO. Completed compatibility checks over the phone with customers to ensure that the Nest Thermostat would be a good fit for customer homes. Answered general questions about Nest features (presales calls). Troubleshot technical issues mostly hardware related Escalated cases to next level of support when required.
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Jacque Martin Skills

Customer Service Time Management Leadership Customer Satisfaction Marketing Team Leadership Team Building Customer Experience Social Media Retail Sales Teamwork Coaching Public Relations Call Centers Budget Management Event Management Event Planning Office Management Office Equipment Front Office Project Management Online Community Moderation Technical Writing Technical Support Critical Thinking Quality Assurance Field Testing Organization Skills Analytical Skills Microsoft Office Solidworks Gibbscam Autocad Lean Manufacturing Cycle Time Reduction Supplier Quality Management Supplier Sourcing Pharmaceutical Packaging Product Specification Cross Functional Team Leadership Kaizen Manufacturing Six Sigma Cad Manufacturing Engineering Process Improvement Value Stream Mapping Dmaic Continuous Improvement Minitab

Frequently Asked Questions about Jacque Martin

What company does Jacque Martin work for?

Jacque Martin works for Google

What is Jacque Martin's role at the current company?

Jacque Martin's current role is Program Manager at Google.

What is Jacque Martin's email address?

Jacque Martin's email address is ja****@****bal.net

What are some of Jacque Martin's interests?

Jacque Martin has interest in Children, Civil Rights And Social Action, Environment, Education, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture.

What skills is Jacque Martin known for?

Jacque Martin has skills like Customer Service, Time Management, Leadership, Customer Satisfaction, Marketing, Team Leadership, Team Building, Customer Experience, Social Media, Retail, Sales, Teamwork.

Who are Jacque Martin's colleagues?

Jacque Martin's colleagues are George Venneear, Stefan Serban, Carlos Trevino, Cisa, Romeo Lampard, Rishendra Setty, Abu Zakariya, Devin Lin.

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