Jacqueline B. Email & Phone Number

Dubai, United Arab Emirates

Travelling PA / FA for principle

Perth, Western Australia, Australia

• Coordinated and executed the loading and unloading of aircraft for maintenance or sale, ensuring timely and accurate processes.• Operated and maintained Global 6000 and Global 7500 aircraft, ensuring seamless functionality and safety for multiple owners.• Assisted in stock management, sourcing, quoting, and creating schedules to streamline operations and enhance efficiency.• Managed Fixed Base Operations (FBO), overseeing day-to-day activities and maintaining high service standards.

London, England, United Kingdom

• Demonstrated strong communication skills and effective teamwork by collaborating on various projects, providing support and guidance, and maintaining courteous working relationships.• Adapted quickly to new situations and environments, efficiently managing time to meet deadlines and working flexible hours, including nights, weekends, and holidays.• Exhibited self-motivation and a high level of personal responsibility, consistently learning and mastering new concepts to enhance performance.• Identified and resolved issues through detailed analysis, showcasing excellent problem-solving abilities and a strong work ethic in fast-paced settings.

Perth, Western Australia, Australia

• Ensured optimal functionality and presentation of aircraft by procuring and maintaining all necessary items, while adapting services to suit diverse clients and destinations.• Provided personalized assistance to clients and their families both in-flight and on the ground, demonstrating strong organizational and time management skills.• Facilitated seamless communication between the flight deck and cabin crew, promoting smooth operations and exceptional in-flight service.• Delivered top-tier customer service by addressing passenger needs, resolving issues, and sourcing high-standard catering and personal items.

Lagos, Nigeria

• Maintained exemplary personal grooming and upheld safety and service standards, remaining on standby and ready to assist at all times during rotations.• Oversaw catering and cleaning of aircraft before, during, and after flights, ensuring a pristine and professional environment.• Consistently met directors' needs to a high standard, ensuring satisfaction and comfort throughout flights.• Managed restocking of essential items both locally and internationally, maintaining required stock levels.

International

• Ensured international guests' comfort and satisfaction by managing all aspects of their stay, including hotel and restaurant reservations, event planning, and personal shopping.• Acted as a 24/7 standby flight attendant, tailoring menus to dietary restrictions, keeping aircraft immaculate, and liaising with pilots to ensure smooth flight operations.• Managed recruitment and training of new employees, creating handbooks and maintaining up-to-date inventory and records using Microsoft Office.• Coordinated maintenance and service operations on property and aircraft, ensuring minimal disruption and maintaining high standards.

Jeddah, Makkah, Saudi Arabia

• Provided flexible and tailored in-flight service to meet client preferences, demonstrating initiative and ensuring high standards of catering and galley organization.• Managed inventory and stock take efficiently, maintaining excellent presentation and effective communication within the company.• Upheld discretion and confidentiality, adapting to meet employer needs and maintaining professionalism on and off duty.• Operated Airbus 330-200 with up-to-date safety and security knowledge, and completed BBJ 737 training in August 2015.

Dubai

• Promptly resolved customer inquiries and complaints, maintaining a professional and sincere manner while adhering to service standards.• Ensured a safe working environment for both passengers and colleagues, leveraging extensive travel experience and awareness.• Investigated and resolved service issues and product problems, continuously updating knowledge of products and services.• Completed intensive training and earned licenses to operate multiple aircraft, including Airbus 330-200/300, 340-500, and Boeing 777-200/300, with specialized business class training and over two years of experience.

• Coordinated and managed all personal travel arrangements, including air travel, ground transportation, accommodations, and visas.• Assessed directors' needs and formulated action plans to achieve targets, planning and supervising all business, personal, and weekend events.• Arranged and prioritized meetings and appointments, ensuring efficient scheduling and time management.• Handled all documentation, took minutes during meetings, and provided support during business travel.