Provide guests with clean and comfortable accommodations while away from home•Responsible for cleanliness of the overall hotel while taking pride in executing perfectly and leaving a personal touch•Assists management with embracing a fun and comfortable environment for the guest with excellent customer service

Supervised seven stylists while handling operations of store•Responsible for budgeting reports, banking, scheduling, filing, inventory •Spearheaded the marketing efforts of the salon while answering a multiple line phone system•Defused irate customers effectively while exhibiting excellent customer service

Provided guests with excellent customer service in the public area of the hotel•Responsible with ensure all lobbies and facilities are neat and clean while providing great customer service to all guests

Responsible for correcting Deeds of Trust, Assignments and Title policies for banks and investors•Delivered notification to attorneys, register of deeds, title companies and other parties related to mortgage transactions via email, letters and by phone conversations •Trained up to ten new hires on the post - closing shipping system

Assisted with making complex travel arrangements while performing clerical duties such as faxing, copying and by using professional telephone etiquette•Responsible for sorting and distributing mail, memos and correspondences•Relied on interpersonal skills to create a diverse and proactive environment in the workplace•Generated advanced statistical reports and general correspondence with the IBM educational program•Exhibited excellent communication, organization and customer service skills