Jacqueline Baker Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Child and youth worker/residential counsellor for at-risk young males involved in the justice system, who were aged 12-17 at time of chargesSuccessful in building and maintaining professional relationships with each resident as well as staff and supervisorsWork with members of each youth’s circle of care, such as guardians, social workers and case workers, to provide support and adequate treatment for the youthImplement and facilitate programming with youth including Springboard’s HUB program and Leave Out the Violence program, as well as original therapeutic programsAccompany youth on reintegration leaves and trips into the communityUnderstand and advocate for the unique needs of each resident based on culture, mental health and other specific needsKnowledgeable in deescalating and redirecting behaviour when youth become overwhelmed or upset, and debriefing with them afterwardsUnderstand how to complete and file paper work, such as medical forms, intake forms, and daily logs

Toronto, Ontario, Canada

Hostess at Canyon Creek ScarboroughGreet guests pleasantly upon entering the restaurant Adhere to guest’s individual needs, and seat according to requests, young children, mobility needs etc.Manage in-person and telephone guest inquiries, customer service requests, and reservation bookings Monitor dining room, servers, and guest flow to maximize table usage and minimize customer wait times Wide knowledge of restaurant’s menu, occasionally assist servers in introducing specials, and serving food Maintain constant communication between management and all other employees to provide smooth operations in an extreme high-volume environment Train new employees on proper procedures, etiquette, and service policies

Toronto, Ontario, Canada

Set limits and boundaries with all students while maintaining positive and professional relationships in two mainstream classroomsBuilt positive and professional relationships with supervisors and faculty of the schoolAssisted students grades 4-6 in academic and social skills, and provided emotional support in an every-day school settingImplemented 6 therapeutic activities that encourage healthy development in cognitive and social skills as well as bodily awareness Quickly and smoothly adapted to changes in routineConsistently advocated for students and their concerns/needsMaintained an anti-oppression perspective and cultural competence in diverse cultural contexts