Jackie Beck Email & Phone Number

Baden, On, Ca

Ayr, Ontario, Canada

Guelph, On

(Company location closure)In this position I touched on various HR responsibilities focusing on payroll and benefits administration, recruitment and orientation onboarding, and process development. This included updating and entering employee and company information in the HRIS database, and processing payroll for 150+ employees both hourly and salary, nationwide, with various pay incentives . I have experience working with sensitive employee discussions and situations with professionalism and empathy. I worked and interacted with all levels of the organization including Senior Management, Accounting, Team Leaders, and front line agents.

Guelph, On

I acted in a Management capacity for the duration of a maternity leave, in addition to maintaining responsibilities of the Coordinator role all within the Human Resources department. I consistently created and implemented procedures to replace and/or enhance existing ones. I was also responsible for employee personal Small Claims Court issues, garnishments, and pay adjustments, and advised the Call Centre Director and Senior Management of employer rights and regulations in accordance to ESA and MOL standards. In this position I also created and audited contracts and corrective action documents for new and current employees, determined and delivered terminations, contract end dates, reduction of hours, and modified duties, and was responsible for the management and resolutions of highly sensitive situations. Some of these tasks followed me as I resumed the Human Resources Coordinator position after the maternity leave ended.

Guelph, On

I was responsible for a team of approximately 10-18 Customer Service Representatives and worked one-on-one with individuals to determine career paths and interests within the company. This role tracked, evaluated, and coached errors, successes and addressed areas of improvement, and built team synergy through meetings, goal setting and celebrating achievements and personal successes.This role created and delivered quarterly reviews for all team members, established and implemented innovative coaching techniques for all levels of performance, and demonstrated flexibility to ensure direct reports on all shifts were adequately supported. In addition to this, I also continued to promoted centre events and raised interests amongst team and centre.

Guelph, On

I was involved in company and client promotion on committees, conferences, and industry events. This role was responsible for graphic design of magazines, brochures, reports, newsletters and outdoor advertisements. In addition, I contributed to the creation of presentations, articles, project charters, proposals, and cost benefit analysis, and Completed administrative tasks on a daily basis such as merchandise purchasing, and inventory control.I maintained the corporate portfolio, member accounts, client relations, and professional network, and was a member of sub-committee responsible for fundraising and cold calls for annual Silent Auction donations.

Kitchener, On

I was an integral part of corporate re-branding from Clarica to Sun Life Financial and responsible for the visual merchandise of all Sun Life stationary and packages nationwide. I was also a member in the signage group and recreated Sun Life Financial signs and participated in weekly meetings.

Advanced Diploma, Human Resources Management And Services

The Advanced Diploma in Human Resources Management is a program of 9 courses providing essential management foundation skills.

Advance Diploma, Graphic Design

Activities and Societies: Resident Assistant for 2 years at the offsite residence: Georgian Green; a member of the Student Welcoming &.