Jacqueline Bernigaud Rivas Email & Phone Number

Barcelona, CT, ES

Barcelona

- Onboard new customers by understanding their needs and support with the proper set-up of their Payhawk’s account, native integrations, and training on the system- Create a project plan for each client, detailing the tasks that need to be completed for a timely installation and roll-out while managing different external & internal stakeholders- Understand.

Barcelona

- Onboard new customers by assisting them in setting up the Amenitiz account, connections, and training on the system via phone calls and screen sharing calls.- Ensure proper utilization of Amenitiz to maximize the use of the tool.- Help the client to correctly set up their account and assist them during the customer journey.- Gather customer feedback.

Barcelona, Cataluña / Catalunya, España

- Assist the client during the implementation process of the SaaS platform. - Upon project assignment, manage kick-off calls, schedule the connections within the teams involved. - Configure the tool by following the implementation SOP + additional services. - Training the client on the assigned product functionalities. - Drive the use of the key features.

Barcelona Area, Spain

- Management of projects to be implemented at Barcelona's office. - Identify risks and manage issues that could arise and ensure proper monitoring and reporting to the project leader at the head office. - Support the Management Team on staff-related tasks (schedules, absences, vacation planning, preparation of documentation for internal meetings &.

Barcelona Area, Spain

- Provision of services on request.- Preparations of quotes and budgets.- Reservations via GDS (Amadeus).- Conflict management and resolution during travel disruptions.

Honningsvåg, Norway

Local guide in the North Cape area guiding cruise groups arriving at the port of Honningsvag. Staff in souvenir shop and Ice Bar located inside the store as a tourist attraction.

Barcelona Area, Spain

Barcelona Area, Spain

Creation of documents for product information, contact with clients from different congresses and fairs to offer our products, creation of customized services for the clients.

Barcelona, Spain

Check in / Check out of guests. Attention to the needs of hotel guests.

Barcelona Area, Spain

Expert In Digital Transformation And People Analytics

Short Program for Education and Employability Development (SPEED)

Master In Project Management

Minor in Big Data

Facility Management

Completion of a semester abroad as part of the Erasmus mobility program.

Degree In Tourism, Tourism Management