Jacqueline Browne Email & Phone Number

Bridgewater, New Jersey, United States

In my current job role, I lead weekly inventory management and production planning with an overseas factory to satisfy client forecasts. I resolve all inbound container issues and attain account-by-month sales forecast with regional sales managers. I produce various Tableau reports for Brother President and establish key performance indicators (KPI) measurements for whole division. I manage assessments and forecasts of organization's financial performance in accordance with budget, forecast, and operational objectives on monthly and quarterly basis.Prominent Accomplishments:• Saved Gear Motor division $200,000 annually by creating and deploying new air freight process.• Earned three promotions for demonstrating excellent performance during seven years of tenure.• Provided 3-month sales forecast to Vice President with 98% accuracy.• Formulated and adopted Salesforce service cloud for sales and customer service team / department.• Implemented new ERP system and administered short- / long-term financial and managerial reporting.• Designed and introduced electronic data interchange (EDI) for ordering with Japanese factory and completely automated confirmations to customers.• Promoted organizational and management team efforts to support sustained operational excellence.• Led coordination and communication between support and business operations.• Organized monthly Gear Motor profitability meeting with management and Finance team.• Appointed as Gear Motor representative for cross-divisional operations and S4 Hana installation and sales administrative forecasting teams.• Improved effectiveness of support services, such as Supply Chain, IT, and Finance.

Bridgewater, New Jersey

During this tenure, I processed purchase orders and planned several corporate meetings and travel agenda / accommodations for Japanese visitors. I collaborated with IT for TFS tickets for entire division, while submitting expense reports for Vice President and managing monthly commission reports for sales representatives.Basic Contributions:• Deployed flag in SAP to track profitability of orders from both plants; exceeded budget and profit forecast.• Produced several business metrics / dashboards for entire division via Tableau.• Defined KPIs for division, later reviewed by division vice president and board of directors on monthly basis.

Over this course of employment, I efficiently processed new sales / blanket orders and increased existing blanket orders for accounts. I evaluated customers' forecasts, updated production orders, and adhered to customer priorities in various departments, including scheduling, production, packaging, shrink wrapping, and QC. Assisted in billing and training of new hires, as well as organized meetings with customers and communicated regarding progress of new projects.Major Achievements:• Earned appreciation from higher management for showcasing quick learning aptitude.• Served as main point of contact in specialist absence and liaised between customers and contractors.• Prepared monthly reports and delivered all findings to headquarters in Germany.• Received payments and issued receipts by employing as cashier.• Employed as account representative for various key accounts, such as Estee Lauder, L'Oréal, and Revlon.• Sustained paperwork for shipment in customer's SAP.• Addressed and solved installation problems of customers.Prior experience as Customer Service Coordinator, Lampe Berger USA, Somerset, NJ | Watch Specialist, Bloomingdales, Bridgewater, NJ

Somerset, New Jersey, United States