Jacqueline Buxton Email and Phone Number
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I help businesses grow sustainably by blending customer-centric innovation with operational excellence and a passion for challenging the status quo. My career is defined by a deep commitment to customers and shaped by diverse experiences across fashion, automotive, climate, and blockchain, blending entrepreneurship (I’m a 2x co-founder), and corporate leadership. Core Experience and Skills:
Distant Imagery Solutions
View- Website:
- distantimagery.com
- Employees:
- 6
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Community Projects Partner (The Guardian Partnership)Distant Imagery SolutionsDubai, Ae
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Co-FounderTres Cool Inc. Oct 2022 - PresentDubai, United Arab EmiratesAt Tres Cool we think it’s time businesses were empowered to help consumers participate in the fight against climate change. We combine cutting-edge web3 tech and consumer engagement to empower businesses tools to program transparent carbon removal into the products and experiences their customers love, and recognize consumers for their climate impact.Alongside the founder, grew the business from concept to a product launched in-market.https://www.trescool.co/ -
Head Of Operations - Customer Engagement CentreAl-Futtaim Automotive Oct 2019 - Apr 2021Uae- Led a project to create a regional, multi-brand, omnichannel Customer Engagement Centre. - - Introduced advanced analytics, automation, and 6 digital channels to grow revenue, slash operational costs and deliver a seamless customer journey.- Headed the new Customer Engagement Centre, leading a customer service team of 120. Achieved: +200% appointment bookings per agent, +30% customer experience metrics, and +15% in Employee Engagement Score.
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Snr Customer Engagement Program Manager: Automotive GroupAl-Futtaim Automotive Aug 2018 - Sep 2019Uae- Led customer lifecycle and experience across 40+ brands in 11 countries. - Analyzed data to identify opportunities to grow revenue by optimizing conversion, retention, and repurchase.Collaborated with regional brands to roll-out projects and campaigns that delivered AED100M+ in annual revenue growth.- Digital transformation: Led a multi-brand, cross-functional project team to transform a costly, manual customer experience program serving 3 countries into a real-time, insight-driven solution serving 7 countries, at no additional cost.
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Customer Engagement Program Manager: Toyota, Lexus, Commercial VehiclesAl-Futtaim Automotive Aug 2015 - Jul 2018Uae- Led a team of 3 managers, establishing Al-Futtaim’s first Customer Lifecycle Team, generating AED 50M revenue annually. - Analyzed customer and operational data to identify opportunities to grow revenue by enhancing customer experience. - Led projects in collaboration with leadership of 3 auto brands to : 1. Transform lead management, introducing tele-sales, digital touchpoints, and automation to achieve an 8x improvement in lead conversion. 2. Implement a lost prospect cultivation program, generating AED 18M annually.
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Business Improvement ManagerAl-Futtaim Automotive Nov 2013 - Jul 2015Uae- Collaborated with brand leaders to design and pilot strategic initiatives, five of which were standardized across the Group.- Collaborated with cross-functional team to develop proposal to launch a dedicated used car division- Managed a project to launch a automotive accessories department.- Devised a plan to centralize, standardize, and automate brand reporting, saving over AED 1M annually.
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Director Sales & Operations, Co-FounderThe Aridium Group Ltd, Ta Bling Nz Ltd Jun 2004 - Feb 2013New Zealand-Recruited and led sales team of 80 direct and indirect reports. Collaborated with co-founders to develop and execute the company strategy to grow NZ’s first fast-fashion accessories chain from concept to nationwide chain with AED15M annual revenue.-Co-led transition from privately owned to a nationwide franchise.-Responsible for all aspects of in-store operations including; sales performance, recruitment, remuneration, training, merchandising, marketing and sales campaigns.-Launched and managed customer loyalty program serving >400,000 customers. Halved avg repurchase time from 6 to 3 months.
Jacqueline Buxton Education Details
Frequently Asked Questions about Jacqueline Buxton
What company does Jacqueline Buxton work for?
Jacqueline Buxton works for Distant Imagery Solutions
What is Jacqueline Buxton's role at the current company?
Jacqueline Buxton's current role is Community Projects Partner (The Guardian Partnership).
What is Jacqueline Buxton's email address?
Jacqueline Buxton's email address is ja****@****ery.com
What schools did Jacqueline Buxton attend?
Jacqueline Buxton attended Victoria University Of Wellington.
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