• Manage all correspondence via emails and phone calls to resolve any issues while providing prompt and friendly customer service • Manage over 50 clients, provide customers with up-to-date quotes to help expedite the on-boarding process • Efficiently enter docket data and update the production schedule to ensure efficient operations • Help coordinate daily production meetings with senior level management and ensure seamless workflow among all departments • Responsible for press sheet approval and managing excess workload to create additional plates • Ensure compliance of all deadlines for customers resulting in successful relationships between clients and Colourfast Printing • Create rapport and successfully develop relationships with external clients, graphic artists, and Sales Consultants • Categorize and check inventory to enhance accessibility and comprehension for the procurement and shipping departments

• Controlled and managed the flow of information between the various departments of an advertising company ensuring optimal production levels per management guidance • Liaised successfully between production teams and customers to ensure all deadlines were satisfied boosting customer value • Collaborated and communicated with different stakeholders including Graphics Department, Art director, Sales Consultants to ensure timely completion of production

Duties include having a production meeting every morning.Assign job jackets to the graphic artistOrder Dies for productionCheck email and ftp site for jobs coming inCheck the artwork once done from artist and email to customerOver see the plate department and order materials for both art department and plate departmentOver see any issues that will occur on press.