• Day to day liaison with countrywide doctors and dental practice managers• Marketing and promoting company products• Registering data and updating spread sheets of personnel that attend courses and training• Organising training schedules and booking conference facilities• Distributing course information to attendees

• Liaison with management, other departments, staff and customers on a daily basis• Monitored and administered the Head of Europe’s diary and meetings • Liaison with all internal and external support services including couriers, caterers, security and facilities • Ability to work under pressure in an ever changing environment.• Identifying and administrating all staff travel and hotel bookings• Provision of advice and guidance to junior administrators within the company• Keeping accurate records of statistics• Dealing with confidentiality issues on a daily basis• Adhering to ISO 14001 by implementing an office recycling policy

• Administered the Holdfast Store Department operation in all aspects of the contract ensuring that all processes and procedures are complied with whilst maintaining fully auditable records required for inspection• Ensured the stores department pay, overtime and timesheets are submitted accurately and on time.• Monitor and ensure that IFS Queue Management tasks and cases are completed on time and in compliance with KPI’s and contractual requirements.• Implemented a robust departmental annual leave policy.• Ensure all reports and returns are produced to the customer within the timeframe specified in the contract and KPI’s are met.• Liaison with HR Department on all staff administration• Maintain and keep records on departmental sick leave, organise and ensure return to work interviews are actioned and completed.• Organising departmental social functions within budget• Maintain the departmental conference room, vehicles and appointments diaries.• Trained new starters on IFS Queue Management