Meet catering and function goals of the sales department, report generation, forecasting, liaison between client and operational departments to ensure success of functions and group rooms. Maintain office records, correspondence and data. Assist with conflict management and problem resolution.Prepare Banquet Event Orders, proposals, agreements, bills and other correspondence. Assist in sales and relationship efforts of established clients including sales calls, tracking sales and sales and marketing plans. Provide cost comparisons with venue selection, food, beverage, entertainment, room blocks and other logistics for tradeshows; etc.

Managed staff to develop additional vendor applications for IBM software. Worked with vendors and prospects to promote IBM solutions to the corporate community. Responsible for client relationship management and communication. Responsible for branding and release of first "Developers Toolkit".

Managed all Lotus event/symposium functions including marketing, staffing, public relations, planning and coordinating of all venue events. Responsible for Lotusphere, Lotus Solutions Symposia (an 18 city series), Networld and Apple events. Ensured program goals met stated objectives.