Responsible for all financial aid counseling, awarding, and processing, as well as management of the graduate admission process. Additional Responsibilities Include:• Serve as the primary point of contact for all faculty reviewers during the admission cycle ensuring fast turn-around times and scheduled standardized review periods• Organize and implement the Accepted Student Open House and develop training/reference materials for future events. • Organize and implement… Show more Responsible for all financial aid counseling, awarding, and processing, as well as management of the graduate admission process. Additional Responsibilities Include:• Serve as the primary point of contact for all faculty reviewers during the admission cycle ensuring fast turn-around times and scheduled standardized review periods• Organize and implement the Accepted Student Open House and develop training/reference materials for future events. • Organize and implement the Fall Prospective Student Open House• Meet 1:1 with prospective and current students regarding financial aid, admissions, and other student concerns• Process I-20 documents for all incoming international students • Serve as the primary supervisor for 3 graduate student assistants. Develop in-person training, reference materials, and email templates. Work to ensure that graduate assistants feel supported and that prospective/current students receive accurate and consistent information Show less

Provided direct customer service and counseling to students in person, by telephone, and through email while utilizing extensive knowledge of the policies and procedures of Admissions, Financial Assistance, University Registrar, Student Employment, and The University Service Center to address student needs and resolve various issues.Managed a group of 16-18 student employees during the academic year. Hired and trained students, created a consistent schedule, and maintained and adjusted… Show more Provided direct customer service and counseling to students in person, by telephone, and through email while utilizing extensive knowledge of the policies and procedures of Admissions, Financial Assistance, University Registrar, Student Employment, and The University Service Center to address student needs and resolve various issues.Managed a group of 16-18 student employees during the academic year. Hired and trained students, created a consistent schedule, and maintained and adjusted the budget as needed. Show less