Jacqueline Cusack Email & Phone Number

Boston, MA, US

Marlborough, MA, US

Marlborough, MA, US

Marlborough, MA, US

Marlborough, MA, US

St Louis, Missouri, US

• Led the Macro Analysis Category Management team, which supports the development of strategic recommendations for the clients’ Grocery & Sundries Merchant teams
• Synthesized point of sale, customer insights, and trend data to provides strategic recommendations for space planning decisions as the club and category level
• Managed and executed the inaugural category optimization project for the client within the Dairy & Frozen areas, delivering ~$75 M in incremental revenue
• Collaborated with cross-functional teams to create and implement an end-to-end category optimization process, re-assigning space and refining assortment within a merchandise area

Woonsocket, RI, US

• Conceptualized, created, and managed weekly reporting for healthy foods initiatives across all edibles categories, which included synthesizing data, creating reports, and socializing with management
• Assisted with ad hoc program analyses at the segment, store, and SKU level to inform promotional mitigation strategies, potential expansion decisions, and drive strategic decision-making
• Conducted primary and secondary research on healthy food industry trends to inform future health food strategy initiatives

Boston, Massachusetts, US

• Member of a select cross-functional research team that supported the successful publication of “How Smart, Connected Products are Transforming Companies”, published in the October 2015 issue of Harvard Business Review.
• Managed the Partner Advantage Program, supervising the partner onboarding process, advising on partner license management, and serving as the point of contact for ~370 existing hardware and software partners
• Participated in ad hoc corporate strategy team research projects, analyzing reports, news articles, and available market data to provide insight from a partner strategy perspective

Boston, Massachusetts, US

• Member of a select cross-functional research team that supported the successful publication of “How Smart, Connected Products Are Transforming Competition”, published in the November 2014 issue of Harvard Business.
• Collaborated with the Competitive Intelligence and Market Strategy teams to build holistic corporate strategy recommendations for senior executives
• Assisted the Corporate VP of Strategy; developed executive and board of director presentations; managed calendars; coordinated travel; and organized meetings

Boston, Massachusetts, US

• Prepared reports regarding metrics of the global fraud program, primarily focusing on the North American business and operations segment
• Managed multiple investigation projects to eliminate deficiencies in current security processes

Boston, Massachusetts, US

• Reviewed and analyzed confidential data files on a monthly and weekly basis to detect and identify instances of internal fraud, waste and abuse.
• Recovered a total of $268,548.00 through meticulous analysis of exported analytic files.

Beverly, MA, US

• High performing member of simultaneously-existing project teams, successfully meeting all project deadlines through persistent time-management and ongoing maintenance of effective lines of communication.
• Reduced operational expenses associated with project commencement by successfully negotiating more competitive rates from new and existing vendors.
• Played an integral role in the creation of the company’s inaugural Operations Manual, mapping key operational processes to ensure quality, consistency and efficiency throughout the organization.
• Re-designed the existing project closeout format exceeding expectations of a new client, resulting in the establishment of a continuing, lucrative business relationship.

Beverly, MA, US

• Advocated the need to upgrade the telecommunication system to improve customer service during a period of rapid organizational expansion, resulting in the acquisition and successful implementation a new system.
• Significantly aided in the transition of contact databases, compiling and entering thousands of new contacts into a newly-adopted software system, achieving a highly detailed and efficient system of record keeping.

Mba, Management

Bs, Criminal Justice