Serve on search committees; review, screen and evaluate candidate applications and refer qualified candidates to academic departments Assist Dean in hiring process by moving job postings through HRIS system Develop and present onboarding training to new hire clericals Maintain schedule for faculty evaluations and process faculty payments, solve payment disputes by interpreting the Collective Bargaining Agreement between APSCUF and PASSHE Maintain budgets for 12 departments, distribute and track fund transfers from Dean’s account to departments Represent the Dean at internal events and provide information on his behalf to the faculty

Manage a staff of 40 direct reports for two clinic locations in Butler and North Hills Act as Hiring Manager/Onboarding Manager by sourcing, recruiting, interviewing, hiring, onboarding and training new clinical staff; attended campus recruiting events Overhauled company-wide Onboarding Process for remote onboarding during COVID Implemented 30/60/90 day new hire check-in for all hiring managers to improve retention Conduct exit interviews and complied data for review with Senior Leadership Write and conduct corrective action plans and yearly performance evaluations, process terminations Manage Safety and Risk Management procedures for CARF accreditation and state licensing audits Chair of Employee Engagement Committee, participate in Employee Retention and Health & Safety Committees Lead monthly all-staff meetings, pull metrics to complete and present quarterly reports to Senior Leadership Create nine-grids and SWOT analysis for staff promotion and mentoring Process payroll, assign staff schedules and caseloads Resolve and help consumers with staffing issues, insurance verification, and grievance procedures

Develop, track and deliver heavy glass orders from start to finish by delegating work to a team Develop marketing strategy for shower door sales program, collaborate with sales team to launch new marketing initiative Manage high pressure lead times while also adjusting the production schedule for daily rush requests, remakes, and pieces that break during production Track orders and metrics by creating Excel spreadsheets and charts Train office assistants on how to use software, quote and enter orders, use a multi-line phone system Resolve all issues and customer complaints for the department by adjusting price, production schedule, or delivery schedule