Lead sales floor and guest experience team leaders to drive sales and overall profitability though a guest focused culture and strong partnerships with headquarters and vendors.

Internal marketing auditor for Target Corporation.Communicate with key stakeholders within the corporation on current risk trends identified in the areas of com, mobile and omnichannel initiatives

Internal retail auditor for the Target Corporation. Communicate with key stakeholders within the corporation on current risk trends identified throughout the field Develop reporting to clearly identify current issues Travel across the U.S. and Canada to audit several departments throughout the retail environment, including Security, Pharmacy, and Service QualityDevelop and maintain current assessment utilized to benchmark performance of store security teams.Participates in cross functional projects throughout the corporation to add value to ongoing projects.

Communicate with customers, management, internal departments, and vendors to coordinate overall loss prevention efforts in accordance with corporate goals. Plan and carry out regional market research and analysis. Play integral role in product development activities. Lead and direct loss prevention team. Developed and taught aggressive CCTV techniques that drove intelligence for successful theft investigations.Selected Contributions: Drove down target-store security incidents by 57% through designing and launching new security strategy.Increased profitability in electronics and entertainment product by lowering loss from $100,000 to $50,000 within first year by spearheading creation and implementation of highly effective theft and fraud prevention campaign.Exceeded business goal of 20% increase in internal investigation resolution, propelling overall internal results beyond 35%.

Developed strong merchandising team to deliver a branded softlines experience. In charge of recruiting and talent development for the store team consisting of 200 team members. Achieved sales goals for apparel sales mix and sales dollars. Ensured great guest service by modeling and driving guest focused behaviors. Ran entire store team process approximately 50% of the time to achieve daily sales, merchandising, and payroll goals.Selected Contributions: Increased apparel and accessories sales mix goals 20% by increasing overall softlines team performance. Met all merchandising objectives in a timely manner. Created new merchandising techniques to increase sales performance. Created effective scheduling to maximize productivity and meet payroll goals.

Focused on delivering a guest focused culture amongst a store team consisting of 250 team members. Influenced and managed guest service team to perform all core roles including fast checkout, engaging with guests and meeting all credit card deliverables. Selected Contributions: Met and exceeded all measurements of guest experience throughout the business. Drove sound operational excellence through equipment management and accountability program. Partnered with other leaders to increase productivity to meet payroll objectives. Focused on driving fast check out with cashier team which reflected in an overall increase in store guest survey scores from consumers.

Introduced and educated on the retail industry. Focused on growing leadership skills and developing as a Target branded leader. Learned and evaluated strong team leadership tactics in order to develop teams and run a successful retail business. Developed knowledge of tactics employed to recruit in a high competitive and dense business category. Introduced to HR best practices and payroll management.Selected Contributions: Increased overall retention by 40% in a 400 team member based building. Learned effective team scheduling and payroll management tactics which reflected in reduced payroll budget for the year. Educated on crisis de-escalation tactics employed to handle volatile team member and guest situations.