Jacqueline Dee Email & Phone Number

Waterford,Ireland

• Successfully covered all areas of planning of new products while the Manager was offsite or involved in other tasks. My contract was extended by two months• Supported the Milestone/New Product introduction process. Liaised with Engineers (US and UK) and the artwork department to work to critical timelines, as a result all team members and customers (Mainland Europe and EMEA countries) were kept informed on changes and production was planned accordingly.

Dungarvan, County Waterford, Ireland

• Successfully cleared the backlog of unprocessed invoices/account reconciliations.• Provided summaries of job costings to the Accountant in a timely manner.• Covered receptionist duties and payroll support as required for Receptionist’s holiday leave as a result I was contacted several times to return to support the Office.

• Acknowledged all complaints in a timely manner as per SOP.• Issued Customer Concern Related Request for Corrective Actions with weekly reporting on progress to management. I organised telecons to discuss ongoing issues with Suppliers resulting in improvements on products/deliveries.• Managed the Return Goods Authorization (RGA) process and cleared the backlog of goods in the Quarantine Area.• Organised the customer returns rework processing and arranged meetings to brainstorm… Show more • Acknowledged all complaints in a timely manner as per SOP.• Issued Customer Concern Related Request for Corrective Actions with weekly reporting on progress to management. I organised telecons to discuss ongoing issues with Suppliers resulting in improvements on products/deliveries.• Managed the Return Goods Authorization (RGA) process and cleared the backlog of goods in the Quarantine Area.• Organised the customer returns rework processing and arranged meetings to brainstorm ongoing issues regarding wire with the manufacturer and internal staff and devised a plan to improve our working relationship.• Maintained the customer concern related databases and presented summaries at the KPI Meetings, keeping the relevant staff updated.• Supervised three members of staff at Incoming Reception. Built up an excellent relationship with Purchasing, Engineering, Production and Stores and also the US site in Chaska to support the Quality Process. Show less

Waterford, County Waterford, Ireland

• Updated BAAN on orders completed on a weekly basis.• Produced weekly reports on stock shortages.• Updated customer details/quantities required on Autocad drawings.• Monitored TMS system, issued daily attendance reports to managers and worked with IT to improve use of the TMS system.• Reported on weekly shop floor data and worked on improving the system with the Senior Accountant. Distributed weekly job scan sheets to the shop floor.• Original contract was 8 months but this… Show more • Updated BAAN on orders completed on a weekly basis.• Produced weekly reports on stock shortages.• Updated customer details/quantities required on Autocad drawings.• Monitored TMS system, issued daily attendance reports to managers and worked with IT to improve use of the TMS system.• Reported on weekly shop floor data and worked on improving the system with the Senior Accountant. Distributed weekly job scan sheets to the shop floor.• Original contract was 8 months but this was extended to work on issues with TMS. Show less

Clonmel, County Tipperary, Ireland

• Sourced pharmaceuticals, food ingredients and industrial chemicals from suppliers worldwide including India, Japan and China for Irish, mainland Europe, EMEA and US customers.• Successfully liaised with suppliers and customers by phone/email to meet customer’s requirements on cost, quality and delivery. As a result, my contract was extended to support extended maternity leave required by the other member of staff.• Quotes were constructed with the sales managers to issue to the… Show more • Sourced pharmaceuticals, food ingredients and industrial chemicals from suppliers worldwide including India, Japan and China for Irish, mainland Europe, EMEA and US customers.• Successfully liaised with suppliers and customers by phone/email to meet customer’s requirements on cost, quality and delivery. As a result, my contract was extended to support extended maternity leave required by the other member of staff.• Quotes were constructed with the sales managers to issue to the customers.• Worked as part of a team with Logistics and Accounts to meet deadlines.• Reconciled specifications and certs of analysis for orders.• Maintained databases for tracking enquiries and other information on clients.• Worked on a project with an Irish based biotech company and sourced a wide range of novel chemicals from India/ China with specific quality specifications. This project enabled me to discover new suppliers and also generate high returns financially. Show less

Waterford, County Waterford, Ireland

Part time seasonal work and I also worked in Syngenta from March 2004 to July 2004• Successfully covered annual leave for the Customer Service Administrator on the accounts and order function for Ireland (SAP).• Liaised with Sales Managers on invoice matching, coding and processing and accruals calculation.• Produced reports on Creditors Reconciliation for the Senior Sales Manager.• Worked closely with Logistics (Dublin), Sales Managers and Accounts (UK) on investigation of… Show more Part time seasonal work and I also worked in Syngenta from March 2004 to July 2004• Successfully covered annual leave for the Customer Service Administrator on the accounts and order function for Ireland (SAP).• Liaised with Sales Managers on invoice matching, coding and processing and accruals calculation.• Produced reports on Creditors Reconciliation for the Senior Sales Manager.• Worked closely with Logistics (Dublin), Sales Managers and Accounts (UK) on investigation of customer queries. Show less

Tcd, Dublin

• I set up the Tissue Culture Facility according to GLP and designed SOPs• Supervised and designed projects for students and junior members of staff, resulting in students successfully passing the project-based sections of their MSc or BSc.• Techniques that I established for conjugation of peptides to particulates were used in the Department for targeting studies. Results were also presented at the AAPS in the US and I had a number of publications in scientific… Show more • I set up the Tissue Culture Facility according to GLP and designed SOPs• Supervised and designed projects for students and junior members of staff, resulting in students successfully passing the project-based sections of their MSc or BSc.• Techniques that I established for conjugation of peptides to particulates were used in the Department for targeting studies. Results were also presented at the AAPS in the US and I had a number of publications in scientific journals.• Investigated potential enhancers of drug absorption across cell models and animal tissue segments this resulted in a patent and was followed with animal studies and a clinical drug trial. • Established a relationship with Suppliers for the Biology Group and was responsible for ordering materials for the Tissue Culture Facility on SAP.• Interacted with scientists from commercial partner companies including US biotech companies and research institutes. Show less

London, England, United Kingdom

• Monitored blood and plasma samples from patients involved in drug trials• Produced new monoclonal antibodies and purified and labelled proteins• Responsible for production of ascites and hybridoma supernatant for use in the Dept.• Maintained cell line stocks in liquid nitrogen and electronic records.• Set-up practicals for medical students.

City&Guilds In Qa, Quality Assurance And Maths, Merit

part time course

Msc In Immunology And Parasitology, Immunology And Parisitology, Merits

Thesis on lab based project and exams

Hnc In Med Lab Sciences, Microbiology, Cell Biology, Maths, Biochemistry, Physics, Chemistry

part time 2 year course

Ncea In Applied Biology, Biochemistry, Chemistry, Physics, Maths, Microbiology And Communications, Pass

full time course