Manage store operations and provide training in a high-volume retail environment. Monitor staff and provide feedback while holding management and associates accountable. Ensure hiring and staffing is to the needs of the business. Drive company culture and team morale. Teach and uphold company policy. Provide superior customer service by locating store items, processing returns, and addressing customer issues. Direct inventory, merchandise cycling, and pricing. Assist lost prevention with the use of CCTVKey Accomplishments:• #1 in district overall key performance indicators (KPI), Top 5 in region out of 100+ stores in 2021.• Reduced shrink from 2.4% to .98%• Mentored 7 associates to ASM and 2 to Store Manager.• Increased customer count and beat sales by 7.5% from LY• YTD beating sales by 13.6%

Manage tasks and provide training for associates in high-volume retail environment. Monitor staff activities and provide feedback regarding productivity. Provide superior customer service by locating store items, processing returns, and addressing customer concerns. Direct inventory, merchandise cycling, and pricing. Process vendor deliveries and manage item stocking. Assist pharmacy staff and customers. Support loss prevention efforts. Key Accomplishments:• Contributed to raising over $4K for the Children’s Miracle Network.• Successfully led and managed store remodel teams.• Established and implemented security procedures for high-demand items.• Increased customer count and sales by $21K.

-Owned and provided care from ages 6 weeks -10 years of age.-Ensured state and federal regulations were met.

- Ensured proper cash handling.- Assisted customers with daily needs.