Responsible for developing course syllabus, monitoring student performance, assisting academic chairs, teaching class materials, instructing students outside class, and supervising various university activities. 2020 – Present• Deliver competency-based instruction and educational support in a digital format through online LMS (Canvas, Blackboard)• Provide instruction in assigned courses and conduct formative and summative student evaluations • Engage and communicate with students to encourage their course participation and learning while maintaining mutual respect and professionalism.• Establish and maintain weekly office hours for student questions/support.• Assess student performance on course assignments and provide assignment feedback to support continued student growth and development.• Maintain appropriate documentation of student course activities.• Execute duties and responsibilities in accordance with the school policies and procedures• Design and develop content and formulate strategies to increase engagement of online students• Applied active learning methods and utilized various instructional strategies for learners• Assist learners regarding course syllabus or curriculum and supported students with their learning goals.• Collaborate with dean or other department heads to meet objectives.

• Gather, analyze, and manipulate large sets of data to calculate and validate sales commissions for the sales team• Support a global monthly process and cut-off as part of the sales commissions’ process to ensure timely and accurate commission payout.• Collaborate with Sales and Finance teams to ensure accurate commission calculations based on established commission plans and policies.• Analyze, calculate and processed payments of incentive compensation in compensation platform Callidus, distributing monthly payments in excess of $20M, timely and accurately.• Administer multiple sales incentive compensation plans for 700+ Sales Representatives, Sales Leaders and Sales Executives.• Create and distribute Plan Documents, Compensation Letters, Rules & Regulations as well as Sales Processes and Policies.• Participate in the rollout of Incentive Compensation Plans and new sales compensation processes including system configurations.• Prepare and distribute commission statements to sales representatives, addressing inquiries and discrepancies. Frequent communication with account executives and sales management• Manage system setup for Sales Rep including new adds, terminations, transfers and promotions and territory assignment and quota alignment.• Develop and maintain reports and dashboards to track and monitor commission payments and performance against targets.• Identify opportunities for process improvements and automation to enhance efficiency and accuracy in commission calculations.• Assist in the development and documentation of commission policies, procedures, and guidelines.• Generate ad-hoc reports and analysis as requested by management.• Support both Sales Ops and the greater Global Incentive teams with training and guidance. • Research customer activity to clarify complex transactions and processes.• Understand sales order processes within Salesforce and provide reporting and analysis of complex sales transactions and orders.

• Administer sales incentive compensation plans (i.e. awards, contests, etc.) for the North American sales force. Collaborate in the planning and design of these programs• Analyze internal and external compensation statistics and partner with HR and finance to develop and implement appropriate incentive compensation structure• Create and distribute monthly and quarterly sales compensation dashboards to senior sales leadership • Ensure timely and accurate payment of sales incentive compensation and delivery of all non-monetary prizes• Track and analyze sales compensation performance against target• Collaborate with finance and sales leadership on a variety of projects, including program design, analysis, budgeting, and implementation of new incentive compensation programs • Develop and documents procedures to streamline processes and ensure compliance with regulatory requirements • Interpret incentive compensation plans and counsel and educate sales representatives and managers on plan mechanics, policy and guideline interpretations• Create informational material and present and disseminate to sales managers and staff • Daily interactions with various levels of leadership responding to inquiries from sales force and sales management• Provide day to day operations support to North American sales force• Partner with IT to implement system enhancement to ensure that systems meet compensation needs• Test and implement system updates to reflect changes to compensation structures and bonus programs

• Oversee projects with varying degrees of complexity. Assemble project team, assign individual responsibilities, and identify resources • Work with project sponsor to establish project scope based on business need• Collaborate with IT and business partners to develop and document project requirement • Establish project deliverables based on scope and documented requirements • Create project charter, business requirement and other project documents and administer project plan • Communicate with internal counterparts and external customers to ensure continuing alignment with project objectives • Manage workflow across teams to ensure projects are executed timely and flawlessly• Work with training and Knowledge Management team to develop and disseminate effective training program• Liaise with IT to implement project deliverables timely and within budget• Communicate and coordinate with partners to ensure on-time completion of planned tasks, prepare reports, and resolve project issues