Jacqueline G. Email & Phone Number

St. Louis, MO, US

St. Louis, MO, US

• Manage the Handshake job board for all current students and alumni
• Review and revise an average of 50 student and alumni resumes per week
• Main contact for all employers offering to connect with Webster students and alumni
• Be at the forefront of planning all employer events, including the annual career fair and multiple individual employer panels throughout the school year
• Update and create student and employer user guides via the Adobe Express web page
• Train three student workers

San Francisco, California, US

• Managed the HireRight background check process for all US and EMEA candidates, ensuring a smooth and compliant hiring process.
• Scheduled over 60 weekly hiring manager/team interviews for GTM & G&A candidates in Greenhouse ATS, providing an optimal candidate experience and timely support.
• Acted as the primary point of contact for recruiters and their candidates throughout the hiring process
• Assisted with the development of a hiring process guide that was used by the entire organization
• Trained department personnel

Boston, MA, US

• Implemented the hiring process for a high volume of new hires in a contract role for a large retail pharmacy chain with multiple locations across the United States
• Scheduled candidate interviews with hiring managers across all time zones within the United States
• Interacted with account teams and provide back-office support, including Finance and HR, to address questions, solve issues and implement processes across a large customer base
• Partnered with search firms to source candidates
• Tracked and analyzed a wide scope of operational data, including but not limited to payroll, billing, and onboarding
• Played a role in solving business issues and accomplishing a wide range of projects and services for internal and external clients via the Shared Services (onboarding) team

Philadelphia, PA, US

• Streamlined the onboarding process for a high volume of new hires at multiple facilities using Taleo and HireRight
• Managed complex interview scheduling across all US time zones, ensuring timely communication with candidates, recruiters, and hiring managers
• Communicated effectively as the primary point of contact throughout the hiring process, resulting in positive candidate experience and improved recruitment outcomes
• Provided exceptional administrative support to the General Manager and contributed to the smooth running of daily operations

Chicago, IL, US

• Updated daily irregular payroll hours in the electronic time & attendance payroll system for 45 Customer Service Agents
• Trained all Customer Service Agents on the updates to the ETA payroll system
• Updated employee confidential personnel files
• Initiated onboarding of new hires in the PeopleSoft human resource management system
• Responsible for all employees’ annual SIDA badge paperwork and biennial criminal background checks
• Managed the I-9 process for new hires

• Serviced customers by acquiring jewelry orders and answering inquiries via email and phone
• Entered customer information into auction software
• Composed correspondences using Microsoft Word
• Generated purchase orders using wholesaler's website
• Uploaded edited photos of sales items
• Left customer feedback on eBay website

Ba, Communications

High School, College Preparatory

Undergraduate Studies