Document Administrator
CurrentInitiate quotes from online sales leadsDirects online loan queries to Direct Sales Consultants.Takes inbound sales client service calls and shares relevant information withassistance and on the job coaching.Finalises sales client service calls at point of contact to confirm final offers.Obtains, indexes and ensures accuracy of all necessary documentationpertaining to the clients' loan applicationsEnsures that the index queue is fully addressed daily and cleared within a 24-hour cycleEnsures that extensive knowledge of the Credit Policy remains up to date