Jacqueline G. Email & Phone Number

Charlotte, Nc, Us

Chicago, Il, Us

Chicago, Illinois, United States

• Assisted in the development/updating of written departmental procedures and processes.• Assisted with BSA/AML audits and exams and the corrective action plans related to such BSA/AML audits and exams that were assigned to the BSA Department.• Provided support to lines of business for BSA/AML-related issues.• Assisted with AMS rule tuning.• Conducted various internal report reviews to assist in the identification of: potential unusual activity, high risk customers (including MSB and ATM owners), and customers eligible for CTR exemption.• Completed Suspicious Activity Report (SAR) investigations and/or ongoing reviews, ensuring complete and accurate SAR content and documentation.• Reviewed and verified Currency Transaction Reports (CTRs) for completeness and accuracy prior to submission to FinCEN; submit CTRs to FinCEN.• Reviewed SARs completed by other BSA Analysts to ensure complete and accurate SAR content and documentation.• Assisted in the compilation of the information and feedback needed from lines of business and document required changes to the annual BSA/AML/OFAC Risk Assessments and OCC Money Laundering Reporting (MLR).• Performed enhanced due diligence (EDD) reviews of all high risk customers, including reviews of account activity, CDD, interviews with officers assigned to the account, etc.

Rosemont, Il

- Effectively and efficiently managed the conversion of assigned middle market/large business clients from legacy platform to new, target platform.- Led training sessions over electronic means with clients via telephone, Skype, and Go To Meeting business tools.- Consulted with clients to identify additional needs related to the products and services.- Recommended and trained on appropriate products, services, and solutions.- Assisted in the implementation of policy changes and new process changes related to Treasury Management.- Performed duties in a courteous, efficient, and professional manner.

- Developed high risk customer review program and processes in compliance with regulatory expectations for CDD/EDD programs. - Worked independently under the direction of the BSA AML Officer. - Advised on and translates regulatory definitions of high AML Risk customers (PEPs, NRAs, etc) into procedures and practice. - Developed and documents procedures for high risk customer reviews. - Created templates for documenting results of high risk customer reviews. - Managed review process to ensure timely review of high risk population. - Performed high risk customer reviews.

Naperville

- Managed the counterparty due diligence (CDD) process, identifying and assessing level of risk posed by counterparties.- Managed transition of work to other global CDD networks.- Worked with internal audit to address and clear any audit concerns.- Frequently met with heads of controls to provide updates and knowledge sharing sessions regarding the CDD process.- Provided subject matter expertise to requestors to ensure the appropriate level of rigor is applied to CDD counterparties.- Determined when adverse information should be escalated to Heads of Control, Ethics and Compliance, and Legal.- Assisted in the implementation of policy changes and new process changes related to CDD.- Conducted focused continuous improvement efforts, identifying gaps in current process,- Made decisions on changes within process areas and promotes global standardization.- Completed process mapping for other units within BP as a licensed ARIS Process Mapping Champion.- Provided support to team as Microsoft Lync/Skype Champion.

Greater Chicago Area

AML Data Capture:-Respond to requests from Commercial Banking and GTM Sales teams to capture customer AML data in automated AML checklist. -Review deal files and system information to augment data as necessary. -Work with the US AML Office High Risk Unit to risk assess and update AML risk ratings as needed. -Work with Commercial Banking and GTM Sales teams to obtain RM and GTM approval of all AML data. -Work with GTM DAC and Implementation teams as needed to complete AML data entry and assessment in a timely manner. -Respond to requests from Commercial Banking and GTM Sales teams to review and update AML data during annual credit review process. Administration of Controls:-Responsible for accurate completion of Commercial AML Checklist and storage of supporting documentation. -OFAC scanning and results documentation -Escalation of customers to US AML Office High Risk Unit for risk rating. Relationship Management:-Interact with staff of all levels in P&C US Commercial as necessary for issue resolution. -Ensure delivery of exemplary internal client service by troubleshooting and providing issue resolution in a professional, ethical, and conscientious manner

Chicago, Il

•Utilized a risk framework to determine accounts with a higher than average risk of money laundering•Provided risk rating, approval, and analysis of Know Your Customer (KYC) Checklists for lines of businesses •Conducted enhanced monitoring for suspicious activity for high risk accounts of Harris N. A.; The Harris Bank N. A.; and all customers of BMO Capital Markets US Branches and Agency.•Accurately identified Money Laundering, Terrorist Financing, structuring, and illegal money services businesses.•Executed complex investigations for high risk customers in order to protect the Bank from known or suspected internal or external criminal activities•Achieved AML Office objectives through the timely filing of Suspicious Activity Reports.

•Took on role of Teller Manager for the first six months in position•Processed checking and savings deposits, withdrawals, and loan payments•Balanced and filled Automated Teller Machine•Coached tellers in effective sales techniques•Carried out various supervisory tasks such as preparing schedules, providing overrides, handling vault cash, and providing guidance to teller staff•Handled over $500,000 daily, while minimizing monetary loss to the branch•Prepared Fed cash to and from the vault, while decreasing overall Fed cash ordering expenses by 50%

Urbana-Champaign, Illinois Area

Aurora, Il

Bachelor Of Business Administration (Bba), Accounting

Associate'S Degree, Business Administration And Management, General