I am responsible for developing, implementing, and optimizing comprehensive training programs and sales enablement strategies. I work closely with sales leadership, marketing, and product teams to ensure our sales force is equipped with the necessary skills, knowledge, and resources to excel in their roles.

Empower a team of professionals to design, develop, and scale valuable learning content. Our team is focused on consistently improving sales results at all levels by planning, implementing, and governing learning, knowledge, change, and performance management activities in pursuit of greater seller success, leading to better margins and revenue growth.

Focus on providing coaching, motivation and support to enhance the engagement and success of training resources. Evaluate trainers, curriculum and processes. Recommend and coordinate needed changes based on process analysis. Responsible for meeting team productivity and quality goals.

Focus on providing the best learning environment for learners in onboarding and progressive style courses. Evaluate effectiveness of content. Analysis of Gaps in training and development of content based upon trends.Recommend and coordinate needed changes based on process analysis.Responsible for productivity and quality of onboarding training classes. Work as liaison between operational teams, cross functional teams and learning & development.

Responsible for new hire and progressive training for one of Facebook's North America SMB Sales Team. Excellent business acumen and a passion for digital marketing products, sales, and developing training insights. Driven to look for newer, better ways to do things and always chasing after the next big insight.

• Launched and managed Facebook's exclusive SMB Marketing channel for North America• Hired, trained, and managed a team of Marketing Experts• Conducted detailed account analysis to develop sales/marketing strategies for top revenue accounts

Leading a team of Account Managers with a focus on building customer relationships, creating a positive buying experience, increasing program revenue, maintaining and improving general sales metrics and improving current sales processes.Responsible for hiring, training and coaching a team of sales personnel on their sales ability including managing metrics.Build, lead and empower teams to meet and exceed revenue goals on a monthly, quarterly and annual spectrum. Foster lasting account relationships within the SMB channel across all of North America. Regular assessment of team skill set and coordination with product teams for additional training regarding available tools. Providing feedback to product teams regarding tools, training and resources.

Expert in Facebook/Instagram solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needsProvided dedicated account management to strategic accountsDeveloped and implemented programs to improve the customer experienceConsulted and coached clients to achieve greater results on Facebook/InstagtramTroubleshoot and resolve issues in a timely mannerAble to identify opportunities to improve ad products and the customer experienceWork cross-functionally within sales and other Facebook organizations to drive revenue and increase customer satisfaction

Build relationships with key decision makers at prospective clients which Facebook/Instagram currently has little or no relationship withKey role was to convince clients to advertise with Facebook/Instagram through phone, web based conferencesDeveloped and fostered relationships with key agency partnersProspected and communicate with large organizations to obtain both brand and direct response advertising budgetsCreated persuasive sales presentations using market trends, case studies and Facebook marketing solutionsAnalyzed campaign performance statistics and recommend optimized media solutions for new and existing clientsEnsure that our clients receive the highest level of sales and operational customer servicePrioritizes and delivers in a timely, high quality workThe success of this role was based against exceeding sales, quality of advertising recruited, and value added to the team

Customer Service Skills Meeting Metrics/Sales Goals

Project Planning and ExecutionResearch and preparation of land for purchase or sell

Setting and Exceeding Goals for a team of 20+Managing and Increasing productivity