Jacqueline Greiss Email & Phone Number

Alexandria, Egypt

Seller Center Jumia marketplaceResponsibilities• Leading the product roadmap for jumia catalog service driving product discovery and improving data quality.• Meet with stakeholders to identify their pain points and goals.• Participate in the development of the roadmap planning.• Manage and detail project scope and change requests.• Lead the development teams on the development and execution of multiple projects.• Analysis of project results and setting their KPIs.• Support and prioritization for the production help center tickets.

Alexandria, Egypt

Managing the implementation project of migrating thousands of national sellers to a new platform in 9 countries till completionResponsibilities • Initiate and follow through the strategy for migration, making informed decisions based on data.• Prepare gap analysis and inform the team of missing or incomplete features throughout the project’s timeline.• Engagement and management of diverse stakeholders. • Facilitate the communication among 13 business and technical teams.• Plan and participate in the new platform training for the sellers and the internal teams.• Prepare and organize the sellers information to migrate, and follow through its execution.• Monitor the progress through defining and extracting relevant KPIs for the migration activities, activation of sellers to the new platform, and their adoption to it.• Reporting the project progress.• Participate in the UAT testing.• Follow up with the sellers and the support issues during execution.

Alexandria, Egypt

Responsible for building 2 SaaS products relevant to the restaurant industry.POS: Point of sale taking in mind traceability of orders, and future expansion to include inventory, targeted advertisements and offers.Online ordering: Branded applications for stores to make their products available online to their customers. Responsibilities• Understand the business pain points and discuss the goals needed to be implemented in the products with the stakeholders.• Own the vision of the product with the business department. • Align the clients’ needs with and the company’s capabilities and constraints.• Manage the different stakeholders’ expectations and project’s awareness according to their impact on the project.• Research and analyze the requirements and propose the needed epics, features, and detailed user stories.• Refinement for the requirements with the technical architect and the team.• Create flow diagrams to illustrate the flow of the different processes to client and team and to identify the gaps in the analysis.• Gross estimation for the needed work effort with the technical architect and senior development team members.• Roadmap management and refinement.• Breakdown the projects and follow up the progress of work which the development team work on.• Manage the projects’ scope and change requests.• Identify and manage risks.• Document and share lessons learned as the project progresses.• Participate in estimating the human resources needs for completing the project with its identified constraints.• Participate in the sprint planning, retrospective, and review meetings.

Alexandria, Egypt

Responsible for multiple products in Egyptian and USA accounts.Docufy and Fax Plus: products of Softxpert to scan pdfs and to send faxes using the mobile.iBus: product of Softxpert to track the school’s buses.Alex Business Association: product of Alexandria Business Association to chat, schedule events and share news and files among its members.Uluvo: product of an Egyptian client to share ideas.ClockIn Portal: product of Certifix (USA company) used to track employees’ attendance.Mailbox: product of Certifix (USA company) used to manage the postal mail online.Ski Egypt: project of Al-Futtaim for SKI Egypt guests.Responsibilities • Meet with the clients and propose a feature list for the different products, based on existing different competitors.• Prepare the requirements documents with the needed details to be approved from the client and refined with the development team.• Meet with the clients periodically to discuss the product’s design and the projects statuses.• Responsible for creating, maintaining, and prioritizing the backlog for different products.• Following up with the team members in the sprint planning meetings, and sprint review meetings, and any other business questions.• Communicating roadblocks with the client in case of changes in the delivery plans.

Cairo, Egypt

Working in Vodafone Germany account, involved in several of its projects.Vodafone Germany Portal www.vodafone.de: self-care BEA Weblogic applications used by Vodafone telecom users to administer their accounts.Technologies & Tools:Java, Web service, ANT, Sybase DB, LDAP, OpenSSO, Unix, Log4J, JUnit, CVS.Bea weblogic 7.0, 9.2 and 10.3, HTTP apache and tomcat 6.Mediation application (XACCT): a mediation project that collects calls records details (CDRs), aggregates, and enriches them, and creates updated CDRs for different systems.Technologies & Tools:Java, Oracle DB, Unix.Amdox mediation product (XACCT).Web order application: a web-based application used by Vodafone Germany sales partners for purchasing Vodafone products and services. Technologies & Tools:Java, ANT, Oracle DB, Log4J, JUnit, SVN.Selectica internet selling system product.Responsibilities • Analyze the new requirements and contribute to estimating the development and design efforts.• Contribute to the design of the new requirements and perform design rework as per the review comments received by the customer.• Development of new features and services requests and performing code review.• Ensuring all the developed use cases are functioning as expected using unit testing and JUnit as a test tool for automated tests.• Supporting both the production and the System Integration Test (SIT) environments, identifying problems, analyzing the root cause and fix the problems.• Mentoring and supervising the new team members.• Writing technical documents.

Master Of Business Administration - Mba, Business Administration And Management, General

The program develops the knowledge and skills to be a successful strategic business leader, solve real problems and make a strategic.

Diploma In Software Skills Development - Java Platform

B.Sc. In Communications & Electronics, Faculty Of Engineering