Jacqueline Thompson

Jacqueline Thompson Email and Phone Number

Director, Payroll Operations – M and A Systems @ UnitedHealth Group
Minneapolis, MN, US
Jacqueline Thompson's Location
Minneapolis, Minnesota, United States, United States
Jacqueline Thompson's Contact Details

Jacqueline Thompson work email

Jacqueline Thompson personal email

About Jacqueline Thompson

Experienced HRIS leader with 10+ years experience in HR systems, operations, reporting, payroll, and benefits. Collaborative, open, and innovative; adept at leading through change and troubleshooting complex business problems. Builder, leader, and life-long learner.

Jacqueline Thompson's Current Company Details
UnitedHealth Group

Unitedhealth Group

View
Director, Payroll Operations – M and A Systems
Minneapolis, MN, US
Jacqueline Thompson Work Experience Details
  • Unitedhealth Group
    Director, Payroll Operations – M And A Systems
    Unitedhealth Group
    Minneapolis, Mn, Us
  • Refresh Mental Health
    Hr Systems Manager
    Refresh Mental Health Oct 2023 - Present
    Jacksonville Beach, Florida, Us
    Responsible for planning and directing the establishment and ongoing administration of Human Resources Information Systems to align technology with business processes while transitioning to Parent company. Ensure the enforcement of data integrity as well as the confidentiality of HR data. Work with key stakeholders to achieve goals. Accountable for the ADP HR system, reports, and operational procedures while enabling Parent company’s transitional goals. --Lead audit and data quality effort for successful integration into the Parent company on an aggressive timeline.
  • Ymca Of The North
    Hris Director
    Ymca Of The North Apr 2018 - Oct 2023
    Minneapolis, Minnesota, Us
    Provided strategic direction and leadership for the information systems in support of HR, Payroll, and Benefits. Provided coaching, guidance, and mentoring to a team of HRIS and Payroll Administrators. Responsible for the development of the HRMS system and solutions, and for directing and overseeing all payroll and HRMS functions.--Led HRIS to a successful implementation of UKG Ready (Kronos Workforce Ready) with no operational impact.--Established partnerships with internal customers to evangelize new internal HR Service Delivery processes, improve SLAs, and deliver improvements on support capability leading to increased satisfaction and reduced mean time to resolution for HR inquiries.--Transformed payroll tax, garnishment, and wage payment processing while reducing overall cost and improving operational capacity through strategic partnership.--Increased electronic payment participation by 10% through innovative pay card solution.
  • Unitedhealth Group
    Payroll Systems Manager
    Unitedhealth Group Oct 2010 - Apr 2018
    Us
    Lead a team of functional analysts to manage Payroll Systems for all North American employees. Coordinated M&A integration of payroll data for acquired employees. Identified data, metrics, and provided KPIs to stakeholders. Trained and mentored staff.--Identified and collaborated on ways to quickly and accurately integrate new team members into UHG systems for the tens of annual acquisitions resulting in an overall improvement in speed to integration and day two operational capability.--Annually lead a cross-functional team for the payroll year end, delivering accurate and timely W2s for all US employees, enabling payroll for labor and tax laws adjusted for the new calendar year, accounting properly for year-end taxes for UHG and all M&A entities, while delivering a successful first payroll.--Partnered with Technology and other internal teams to ensure success around new capabilities, operational posture, and legislative updates.
  • Target
    Payroll Systems Analyst
    Target Jun 2008 - Oct 2010
    Minneapolis, Mn, Us
    Provide system support for the Payroll module of PeopleSoft v8.9. Responsible for all Tax Updates, including scheduling, planning, and execution of test cases. Create new ongoing and ad-hoc reporting for the Tax and Garnishment teams. Provided multiple year-end 2009 queries to provide Tax Team with the necessary data to prevent void W-2s, saving them manual work. Completed work orders to create new electronic filing for five PA local agencies, and update five states from tape reporting to FTP. Created multiple data integrity queries to ensure accurate local tax setup for multiple jurisdictions.
  • Ameriprise Financial Services, Inc.
    Business Systems Analyst
    Ameriprise Financial Services, Inc. May 2007 - Jun 2008
    Minneapolis, Mn, Us
    Provide system support for PeopleSoft v8.9 in HR, Payroll, Benefits, and Time and Labor modules. Responsible for all Tax Updates, including scheduling, planning, and execution. Develop documentation on routine and project-related tasks. Provide daily support and informal training to HR/Payroll and Benefits Specialists. Participated in Annual Enrollment Project for 2008, using previous experience to improve existing process and procedures as well as the understanding of the Benefits module’s functionality to other team members. Coordinated and participated in real-time Disaster Recovery exercise.
  • Bemis Company, Inc.
    Hris Functional Analyst
    Bemis Company, Inc. Aug 2005 - May 2007
    Zurich, -, Ch
    Provide primary support to 150 PeopleSoft system users and technical members of the PeopleSoft project team in areas related to system functionality and use. Responsible for keeping the system current with Tax Updates to include baseline and full payroll system testing. Identify system problems and recommend, test, and implement solutions. Provide quality control testing for vendor interfaces. Participated in project to complete upgrade from PeopleSoft version 8.3 to version 8.9 in 2006. Developed and delivered Delta training to all users. Deliver 3-day system training course both in person and via webcast. Serve on Annual Enrollment interdepartmental project team, to provide seamless transitions from old to new vendors and facilitate accurate enrollment into new plans.
  • Twin City Fan Companies, Ltd.
    Hr/Hris Specialist
    Twin City Fan Companies, Ltd. Apr 2003 - Jul 2005
    Plymouth, Mn, Us
    Responsible for the integrity of the Human Resources Information System. Train all new and existing Human Resources staff members in the use of Abra Suite, to include Crystal Reports. Support basic technical needs of the department. Responsible for HIPAA compliant medical insurance reporting. Re-wrote and improved scheduled reports after major upgrade of Abra Suite.
  • Progress Casting Group
    Payroll Coordinator
    Progress Casting Group Aug 1998 - Apr 2003
    Us
    Responsible for processing weekly and bi-weekly payroll using ADP software. Facilitated installation of ADP automated time and attendance system, including training of all supervisors and associates. Created and implemented several new procedures to streamline payroll processes and improve the overall quality and accuracy of payroll.

Jacqueline Thompson Skills

Peoplesoft Process Improvement Analysis Problem Solving Microsoft Excel Customer Service Microsoft Office Payroll Microsoft Word Requirements Gathering Business Requirements Hris Software Documentation Adp Payroll Training Troubleshooting Management

Jacqueline Thompson Education Details

  • Crosby-Ironton Secondary
    Crosby-Ironton Secondary
    High School Diploma

Frequently Asked Questions about Jacqueline Thompson

What company does Jacqueline Thompson work for?

Jacqueline Thompson works for Unitedhealth Group

What is Jacqueline Thompson's role at the current company?

Jacqueline Thompson's current role is Director, Payroll Operations – M and A Systems.

What is Jacqueline Thompson's email address?

Jacqueline Thompson's email address is ja****@****ies.org

What schools did Jacqueline Thompson attend?

Jacqueline Thompson attended Crosby-Ironton Secondary.

What skills is Jacqueline Thompson known for?

Jacqueline Thompson has skills like Peoplesoft, Process Improvement, Analysis, Problem Solving, Microsoft Excel, Customer Service, Microsoft Office, Payroll, Microsoft Word, Requirements Gathering, Business Requirements, Hris.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.