Jacqueline Thompson Email & Phone Number

Minneapolis, Mn, Us

Jacksonville Beach, Florida, Us

Responsible for planning and directing the establishment and ongoing administration of Human Resources Information Systems to align technology with business processes while transitioning to Parent company. Ensure the enforcement of data integrity as well as the confidentiality of HR data. Work with key stakeholders to achieve goals. Accountable for the ADP HR system, reports, and operational procedures while enabling Parent company’s transitional goals. --Lead audit and data quality effort for successful integration into the Parent company on an aggressive timeline.

Minneapolis, Minnesota, Us

Provided strategic direction and leadership for the information systems in support of HR, Payroll, and Benefits. Provided coaching, guidance, and mentoring to a team of HRIS and Payroll Administrators. Responsible for the development of the HRMS system and solutions, and for directing and overseeing all payroll and HRMS functions.--Led HRIS to a successful implementation of UKG Ready (Kronos Workforce Ready) with no operational impact.--Established partnerships with internal customers to evangelize new internal HR Service Delivery processes, improve SLAs, and deliver improvements on support capability leading to increased satisfaction and reduced mean time to resolution for HR inquiries.--Transformed payroll tax, garnishment, and wage payment processing while reducing overall cost and improving operational capacity through strategic partnership.--Increased electronic payment participation by 10% through innovative pay card solution.

Us

Lead a team of functional analysts to manage Payroll Systems for all North American employees. Coordinated M&A integration of payroll data for acquired employees. Identified data, metrics, and provided KPIs to stakeholders. Trained and mentored staff.--Identified and collaborated on ways to quickly and accurately integrate new team members into UHG systems for the tens of annual acquisitions resulting in an overall improvement in speed to integration and day two operational capability.--Annually lead a cross-functional team for the payroll year end, delivering accurate and timely W2s for all US employees, enabling payroll for labor and tax laws adjusted for the new calendar year, accounting properly for year-end taxes for UHG and all M&A entities, while delivering a successful first payroll.--Partnered with Technology and other internal teams to ensure success around new capabilities, operational posture, and legislative updates.

Minneapolis, Mn, Us

Provide system support for the Payroll module of PeopleSoft v8.9. Responsible for all Tax Updates, including scheduling, planning, and execution of test cases. Create new ongoing and ad-hoc reporting for the Tax and Garnishment teams. Provided multiple year-end 2009 queries to provide Tax Team with the necessary data to prevent void W-2s, saving them manual work. Completed work orders to create new electronic filing for five PA local agencies, and update five states from tape reporting to FTP. Created multiple data integrity queries to ensure accurate local tax setup for multiple jurisdictions.

Minneapolis, Mn, Us

Provide system support for PeopleSoft v8.9 in HR, Payroll, Benefits, and Time and Labor modules. Responsible for all Tax Updates, including scheduling, planning, and execution. Develop documentation on routine and project-related tasks. Provide daily support and informal training to HR/Payroll and Benefits Specialists. Participated in Annual Enrollment Project for 2008, using previous experience to improve existing process and procedures as well as the understanding of the Benefits module’s functionality to other team members. Coordinated and participated in real-time Disaster Recovery exercise.

Zurich, -, Ch

Provide primary support to 150 PeopleSoft system users and technical members of the PeopleSoft project team in areas related to system functionality and use. Responsible for keeping the system current with Tax Updates to include baseline and full payroll system testing. Identify system problems and recommend, test, and implement solutions. Provide quality control testing for vendor interfaces. Participated in project to complete upgrade from PeopleSoft version 8.3 to version 8.9 in 2006. Developed and delivered Delta training to all users. Deliver 3-day system training course both in person and via webcast. Serve on Annual Enrollment interdepartmental project team, to provide seamless transitions from old to new vendors and facilitate accurate enrollment into new plans.

Plymouth, Mn, Us

Responsible for the integrity of the Human Resources Information System. Train all new and existing Human Resources staff members in the use of Abra Suite, to include Crystal Reports. Support basic technical needs of the department. Responsible for HIPAA compliant medical insurance reporting. Re-wrote and improved scheduled reports after major upgrade of Abra Suite.

Us

Responsible for processing weekly and bi-weekly payroll using ADP software. Facilitated installation of ADP automated time and attendance system, including training of all supervisors and associates. Created and implemented several new procedures to streamline payroll processes and improve the overall quality and accuracy of payroll.