Work with the Call Centre Manager and Team Leader to motivate the Team.

• Management of jobs once secured by the Call Centre for (a) Key clients (b) Area Manager clients and (c) day to day business- Check the necessary resources (transport/equipment) are available and ordering where necessary by internal purchase order- Ensure a disposal site has been organised where appropriate- Re-confirm (if necessary) any revised work schedule/ estimated pricings with customer- Ensure collection of Job Sheets from drivers (yellow/pink sheets) and place in job file- Check for consistency between WAF Work SheetJob Sheet- Contact client to follow up on completion of works to check a satisfactory service has been provided- Complete job file and pass to finance for pre-invoicing which will then be checked by a member of the Senior Management Team- Answer any queries relating to job files- Follow up with Finance to ensure the final invoice has been raised- Send the final invoice to the client within 3 working days of the works being completed- Close the job• Maintenance of internal records, files and databases to ensure efficient invoicing and allow for efficient retrieval of data.• Collate information requested for management information purposes as and when required.• Develop and maintain effective working relationships (internal and external)

Demolition Admin, Training of Engineers, H&S Folders and RAMS

Sales of Motor Cars from the Call Centre, D6Ms and 48 hours calls