Experience in the Aviation industry in the following roles:CUSTOMER SERVICE AGENTGreet and assist customers at check-in counters and departure gates.Process ticket reservations, changes, and cancellations.Handle customer inquiries and resolve complaints or issues.Assist passengers with boarding and baggage check-in processes.Provide information on flight schedules, delays, and gate changes.Coordinate with other airline departments to ensure smooth operations.Maintain accurate records of passenger information and transactions.RAMP AGENT:Load and unload baggage and cargo from aircraft.Operate ground service equipment, such as tugs and baggage carts.Direct aircraft to parking positions and guide them during pushback.Conduct safety inspections of the aircraft's exterior and equipment.Handle and transport hazardous materials following safety guidelines.Assist with de-icing operations in winter conditions.