Create, analyze, negotiate, and execute an array of contracts for various transactions Sales or Sales Support experience ideally, with technology, services, and infrastructure Respond to customer solicitations, such as reviewing, analyzing and responding to requests for proposals, assisting in the preparation of proposals and preparing certain required certifications and representations Draft and revise a variety of contracts with customers Assist with project such as RFPs and New… Show more Create, analyze, negotiate, and execute an array of contracts for various transactions Sales or Sales Support experience ideally, with technology, services, and infrastructure Respond to customer solicitations, such as reviewing, analyzing and responding to requests for proposals, assisting in the preparation of proposals and preparing certain required certifications and representations Draft and revise a variety of contracts with customers Assist with project such as RFPs and New Customer on boarding process Ensure the organization's internal contract documents are accurate and well maintained Meet with customers to discuss both legal and business mattersProvide advice and guidance to the different teams relating to contract generation Maintain excellent working relationships with clients to ensure their needs are met Create, prepare, review and edit all contracts/ manage confidential information Provide support and advice on new potential businesses opportunitiesIdentify opportunities to improve business processes and devise plans to implement these changes Assist counsel in negotiation of non-standard terms and significant contract disputes Support all aspects of Verizon’s sale and provision of services to state and municipal governments Participate, as needed, in customer meetings and discussions/ implement and support continuous improvement program Show less

Creating and issuing invoices to customers. Processing credit memos. Preparing account statements for customersProvide errors, corrections and or discussed with their immediate supervisor to determine proper resolutionMaking actionable and insightful recommendations for new products, extensions, or enhancementsResolve all store related issues to save sales/ key components/Resolving sales or delivery issuesCreate reporting's for each franchisees/business owner regarding overall… Show more Creating and issuing invoices to customers. Processing credit memos. Preparing account statements for customersProvide errors, corrections and or discussed with their immediate supervisor to determine proper resolutionMaking actionable and insightful recommendations for new products, extensions, or enhancementsResolve all store related issues to save sales/ key components/Resolving sales or delivery issuesCreate reporting's for each franchisees/business owner regarding overall sales & goals for reach monthHandled DFW region in Texas overseeing 50 stores on management levels. Communicate with franchisee and executives of their sales for each store.Timely review and accurate assessments are essential/Provides follow-up through completeMaintain knowledge of the reconciliation process with a high degree of understandingProvide understanding of how the data points impact the stores' financial statement and goals Create accurate adjustments via the Mainframe, Oracle, or Trintech/ReconNET Familiar with generally accepted accounting principles(GAAP) such that identification of concernsMaintains files of journal entries and reports/ Assists senior management on reporting/JEProvides follow-up with the various groups pursuing information, explanation or correction franchiseeReview a high volume of detail data daily to ensure information from store is received Show less

Performs or reviews specialized calculations related to posting Determines if funds are available for expenditures or requisitions AdministrationEnsure accounts are worked according to business strategy and within Quality Determine the reason for customer inquiry and assist the customerEducate the customer about the terms of the contract. Adhere to company policy and procedure during month-end closing -Extensive monthly close duties and accounting entries, such as Journal… Show more Performs or reviews specialized calculations related to posting Determines if funds are available for expenditures or requisitions AdministrationEnsure accounts are worked according to business strategy and within Quality Determine the reason for customer inquiry and assist the customerEducate the customer about the terms of the contract. Adhere to company policy and procedure during month-end closing -Extensive monthly close duties and accounting entries, such as Journal Entries Maintenance of Asset Management system -Preparation of monthly fixed asset journal entries. Solves problems and recommends changes in procedure in accordance with previous training or experience/ Performs or reviews specialized calculations related to postingDetermines if funds are available for expenditures or requisitions and posts to proper account; monitorsCorrespondence and reports; serve as the receptionist/Business AdministrationResolve issues swiftly by achieving low Talk Times and a higher Calls Handled per Hour rankMeet assigned standards and expectations as requiredEnsure accounts are worked according to business strategy and within Quality Assurance guidelinesDetermine the reason for customer inquiry and assist the customer in resolving the problem permanently, to avoid any further delinquenciesEducate the customer about the terms of the contract. Adhere to company policy and procedure.Responsible for the administration and completion of successful remarketing of return assets.Maintained open communication between Auction, Auction Manager, Vendor and Internal Staff to create efficiency and minimize loss to the Company Show less

Investigates and resolves complex member issues/ Makes recommendations for process improvements.Meets and/or exceeds all assigned tasks within defined timeframes.Develop and maintains productive working relationship with team and support groupsCollaborates with Supervisors to maintain up-to-date information related to training materials and proceduresAssists agents on calls to ensure best-practice delivery of serviceAnswers phone calls/ e-mails from agents pertaining to… Show more Investigates and resolves complex member issues/ Makes recommendations for process improvements.Meets and/or exceeds all assigned tasks within defined timeframes.Develop and maintains productive working relationship with team and support groupsCollaborates with Supervisors to maintain up-to-date information related to training materials and proceduresAssists agents on calls to ensure best-practice delivery of serviceAnswers phone calls/ e-mails from agents pertaining to caller’s questions and inquiriesAttends required developmental training sessionsRefaxed applications as needed per client/Facilitates refresher training when assignedCorresponds with internal departments and external clients as neededResearches GBU’s from clients and implement appropriate response, or actionAssists with ACD calls in queues as needed/ Assists with calls in the General/Coastal Assist queue as needed/scheduledHandles escalated calls and document for tracking purposes/ Processes and completes applications when agents need assistanceAnalyze applicants' financial status, credit, and property evaluations Show less