Jacqueline Leclair, Mba Email & Phone Number

Baldwinsville, Ny, Us

Support of the overall operation and management of the Development Authority of the North Country's Open Access Telecom Network. Responsible for managing capital projects and Authority initiatives. Assists in the preparation of annual budgets, five-year capital plans and operating revenue and expense projections. Responsible for monitoring and reporting on key performance indicators, assistance with network carrier relations and business development, maintaining regulatory affairs, and developing standard operating processes and procedures.

Syracuse, New York, United States

Syracuse, New York

• Oversee the Enterprise Service Delivery Business Process Team responsible for developing and maintaining process and standards for the organization of more than 2500 people. • Lead and participate on projects and cross functional initiatives enhancing existing processes or developing new processes and action plans to address those improvements. • Develop and enhance internal process documentation; including: process flowcharts, dashboards, reports, risk and control documentation, business context diagrams, system overviews and management summaries. • Work with leadership and boundary partners to identify improvements in efficiency and effectiveness of processes and controls, including documentation and testing internal controls. • Manage integration of acquired organizations or functional changes; developing processes and tracking mechanisms to support integration efforts.

Syracuse, New York, United States

• Oversee the Market Expansion Team responsible for obtaining access agreements and pursuing Network Expansion build outs • Develop and maintain access agreement dashboards to maintain daily tracking and efficiency • Assist team in difficult negotiations with property owners and provide business decisions on language • Coordinate with Project Management, sales, marketing and construction teams in an effort to align the access requirements with the customer activations• Weekly one on one and team meetings with direct reporting managers to provide guidance and support

Syracuse, New York Area

• Oversee the Market Expansion Team responsible for obtaining access agreements and pursuing Network Expansion build outs • Develop and maintain access agreement dashboards to maintain daily tracking and efficiency • Assist team in difficult negotiations with property owners and provide business decisions on language • Coordinate with Project Management, sales, marketing and construction teams in an effort to align the access requirements with the customer activations• Weekly one on one and team meetings with direct reporting managers to provide guidance and support• Manage a team of 18 people in the East, comprising of the North East, NYC and the Carolinas responsible for obtaining access agreements • Develop, pursue and manage all aspects of network expansion program, focused on fiber expansion across the country• Develop dashboards and reports to maintain daily tracking and efficiency • Conduct bi-weekly team and one on one meetings• Assist direct reports in difficult negotiations with property owners • Assist team in negotiating and finalizing language change requests on access agreement and easements • Coordinate with Project Management, sales, marketing and construction teams • Assist Market Development with all aspects and stages of expanding the fiber foot print • Assist Marketing with reporting and marketing to builds where an access agreement was granted

East Syracuse, New York

• Draft, negotiate and obtain access agreements and easements in support of access for pending and future customer installations in multi-tenant buildings• Work with Property Owners and Management Companies on a daily basis to understand their requirements for telecom services in their buildings• Assist Market Development with all aspects and stages of expanding the fiber foot print • Work with construction with all aspects and stages of completing the designated fiber builds • Coordinate with Marketing on reporting and marketing to designated to support new customer acquisition in proactive builds completed through this program• Property ownership & management company information research for access as well as future proactive builds

Oswego, New York

• Assist attorneys with all aspects and stages of commercial and civil litigation in State, Federal, City and Town courts including preparation of pleadings, exhibits and client testimony • Research and collect case law in support of pending clients• Assist attorneys with all aspects and stages of residential and commercial real estate including preparation of documents, and coordinating all closing documents and title work

Master Of Business Administration (Mba)

Bachelor Of Arts, Political Science

Activities and Societies: NCAA Women's Cross County; NCAA Women's Track & Field; SAAC