Jacqueline Lines Email & Phone Number

Victoria, Bc

Currently working on contract within the Talent Acquisition team; managing full-cycle recruitment, applicant tracking system upgrades and efficiencies and other talent-related projects.

SECURE is a 1000-person company that provides oilfield services to upstream and natural gas producers through its various sites located though Western Canada and the United States, with corporate head offices in Calgary and Grande Prairie, AB. I worked remotely (from Victoria) on a part-time/contract basis on specific and ongoing Human Resources projects, as well as did full cycle recruitment and training and development. I was responsible for the recruitment of field-based and corporate… Show more SECURE is a 1000-person company that provides oilfield services to upstream and natural gas producers through its various sites located though Western Canada and the United States, with corporate head offices in Calgary and Grande Prairie, AB. I worked remotely (from Victoria) on a part-time/contract basis on specific and ongoing Human Resources projects, as well as did full cycle recruitment and training and development. I was responsible for the recruitment of field-based and corporate employees. I also conducted extensive market research for critical roles; did front-end searching, screening and interviewing for the recruitment team; partnered with Marketing in order to increase our online presence and improve our Employer Brand. I also worked continuously on streamlining our recruitment processes, redesigning job descriptions, conducting job analysis, and using technology to support the recruitment function.• Appointed systems-administrator for our applicant tracking system within the first month of employment; developed processes, manuals, templates, folders and various metrics in order to make our team more efficient and reduce our overall recruitment costs. Also responsible for training new hires and the ongoing training of existing team on systems usage.• Developed and delivered a Recruitment and Selection training program for all hiring managers; received excellent feedback on program content and delivery.• Created an automated employee engagement survey in order to gain valuable feedback within the first year of onboarding; reduced turnover and increased employee engagement.• Brought to life our Continuous Improvement (CI) manual, through the creation of a one-day training program; delivered this program as part of a launch of a corporate CI program with rave reviews.• Received countless thank yous from candidates and hiring managers for my excellent customer service, even when sending regrets to unsuccessful candidates. Show less

Human Resources Business Partner (2006 – 2008) and Human Resources Coordinator (2004 – 2005). Tervita is an oilfield services company based in Calgary, with operations throughout Western Canada and the United States. During my time with them, I was part of a huge growth phase including many acquisitions and the development of new field locations and our expansion into the US. I grew from an HR Coordinator within a team of 2 HR professionals to a HR Business Partner with a team of more than… Show more Human Resources Business Partner (2006 – 2008) and Human Resources Coordinator (2004 – 2005). Tervita is an oilfield services company based in Calgary, with operations throughout Western Canada and the United States. During my time with them, I was part of a huge growth phase including many acquisitions and the development of new field locations and our expansion into the US. I grew from an HR Coordinator within a team of 2 HR professionals to a HR Business Partner with a team of more than 10. I was responsible for all aspects of Human Resources with a focus on full-cycle recruitment (field and corporate roles), compensation (analysis of compensation surveys, market research and recommendations to Executive), employee relations, performance management, employee communications and policy development. I was also responsible for the development and management of our relocation program and managed all of our internal communications, as well as HR’s pages on our intranet.• Developed the company’s Corporate Giving program and was responsible for the management of the company’s Corporate Giving Committee; also ran our Corporate Challenge team and our United Way campaign. We were nominated for the United Way’s “Quantum Leap” award the year I took over the program.• Responsible for the implementation and promotion of the company’s wellness program; provided education through ongoing seminars, developed our fitness reimbursement policy, wrote wellness articles and spearheaded/coached a 10-k training group over the lunch hour.• Acted as a cultural orientation cheerleader - responsible for bringing the company’s Leadership Guide to life through the creation of an orientation DVD and ongoing new employee orientation. Show less

Customer-Relations Manager (2003 – 2004) and Business Development Representative (2001 – 2002). BOWEN is an outsourced HR-support company that offers temporary and full-time recruitment, payroll support, career transition and legal services. I began at BOWEN as Business Development Representative, responsible for marketing our services as well as managing the ongoing service relationship between our various support teams and our clients. I was an active participant in the recruitment process… Show more Customer-Relations Manager (2003 – 2004) and Business Development Representative (2001 – 2002). BOWEN is an outsourced HR-support company that offers temporary and full-time recruitment, payroll support, career transition and legal services. I began at BOWEN as Business Development Representative, responsible for marketing our services as well as managing the ongoing service relationship between our various support teams and our clients. I was an active participant in the recruitment process and very involved with ensuring that we were attracting and placing the right candidates in the right places. As Customer-Relations Manager, I continued to liaise directly with clients, but also managed 2 Business Development Representatives and was responsible for our database usage, integrity and reporting. I worked closely with our Marketing team to develop attraction campaigns for candidates and clients, including events for both. Show less

Bachelor Of Arts (Ba), Economics

Human Resources Management