Jacqueline M Wilkinson

Jacqueline M Wilkinson Email and Phone Number

Entrepreneur, Owner/Operations Manager, photographer, TBI Advocate, and caregiver @
Jacqueline M Wilkinson's Location
Waco, Texas, United States, United States
Jacqueline M Wilkinson's Contact Details

Jacqueline M Wilkinson personal email

About Jacqueline M Wilkinson

Professional SummaryJacqueline Michelle Wilkinson, Cocoamoda ChocolatesI co-operate Cocoamoda Chocolates with my husband, Chef Ken Wilkinson. My responsibilities include managing operations, marketing, advertising, HR, PR, and all social media platforms. In addition to these duties, I collaborate with Chef Ken in creating our gourmet truffles. Together, we have built a strong reputation and brand for Cocoamoda. After my husband sustained a traumatic brain injury on January 11, 2016, and subsequently retired, I have continued to produce our exceptional chocolates, honoring our family business and commitment to excellence.ExperiencePrior to my entrepreneurial venture, I accumulated over 15 years of experience in the banking industry. I have a comprehensive understanding of compliance, safety, and security issues in alignment with state and federal guidelines. My background in banking operations and management has provided me with a deep knowledge of corporate processes and procedures. I excel in working with people and ensuring that tasks are completed efficiently.Professional ExperienceTexas Enterprise Bank- Assistant Vice President- Branch Manager- Security OfficerInternational Bank of Commerce Bank/ IBC - Branch ManagerCapitol Credit Union- Branch ManagerI am available for an interview at a mutually convenient time and look forward to discussing how my background, skills, and experience can contribute to your organization.

Jacqueline M Wilkinson's Current Company Details
J M Sunflower Investments

J M Sunflower Investments

Entrepreneur, Owner/Operations Manager, photographer, TBI Advocate, and caregiver
Jacqueline M Wilkinson Work Experience Details
  • J M Sunflower Investments
    Owner
    J M Sunflower Investments Mar 2017 - Present
    Waco, Texas Area
    DBA Cocoamoda Chocolates
  • Cocoamoda
    Operations Manager
    Cocoamoda Jul 2010 - Present
    Calvert, Texas
    Responsibilities:I co-operate Cocoamoda Chocolates with my husband, Chef Ken Wilkinson. My responsibilities include managing operations, marketing, advertising, HR, PR, and all social media platforms. In addition to these duties, I collaborate with Chef Ken in creating our gourmet truffles. Together, we have built a strong reputation and brand for Cocoamoda. After my husband sustained a traumatic brain injury on January 11, 2016, and subsequently retired, I have continued to produce our exceptional chocolates, honoring our family business and commitment to excellence.
  • J Wilkinson Photography
    Owner
    J Wilkinson Photography Aug 2009 - Present
    Waco Area
    Bio: Photographer Jacqueline Michelle WilkinsonI’m a lifelong avid photographer, pursued formal education in photography in her mid-thirties, earning a degree in the field. With a unique and avant-garde perspective, I captures the essence of my subjects with artistic integrity. My work spans a variety of themes, from historic ghost towns and elegant bridal portraits to dynamic rodeo scenes. This Texas native's breathtaking photographs transport viewers to an ethereal level of understanding, showcasing a level of artistic interpretation worthy of recognition in exhibitions.
  • Brazos Valley Community Action Agency
    Front Office Supervisor
    Brazos Valley Community Action Agency Sep 2009 - Jun 2010
    College Station-Bryan Area
    Front Office ManagerResponsibilities:- Provide ongoing training to all front office staff through regular meetings and assist them in identifying and pursuing additional training opportunities.- Coordinate front office functions with clinical staff to ensure a smooth and efficient patient experience.- Ensure staff are cross-trained in all aspects of clinic operations.- Develop monthly accuracy reports and provide coaching and training to staff to maintain the highest level of accuracy.- Ensure compliance with legal standards for medical records, including adherence to HIPAA regulations for the release of protected health information.- Assist patients in maintaining their accounts in good standing by arranging payments and acting as a liaison between patients and the Operations Manager and/or CEO for any payment or treatment concerns.- Compose and conduct annual reviews of front office staff in coordination with the Operations Officer.- Update and revise the procedure manual for front office staff as needed.- Conduct monthly staff meetings to improve workflow and efficiency among front office clinic staff.
  • Texas Home Health Care
    Phc Supervisor
    Texas Home Health Care Nov 2008 - Sep 2009
    College Station-Bryan Area
    Home Care ManagerResponsibilities:- Oversee the care provided to home care patients, ensuring all aspects of their needs are met.- Collaborate with staff and providers to address the physical, emotional, intellectual, and social needs of clients.- Supervise and evaluate client care to maintain high standards.- Process and assign patient referrals to the appropriate staff members.- Review clinical documentation for accuracy and compliance with regulations.- Manage call issues related to staffing and patient care.- Coordinate the scheduling and allocation of resources, including: - Preparing weekend schedules. - Reviewing mileage sheets and itineraries for accuracy. - Distributing clinical reports to patient care staff as needed. - Assisting with supplementary staffing for patients as required.
  • Texas Enterprise Bank
    Avp, Branch Manager, Security Officer
    Texas Enterprise Bank Oct 2007 - Oct 2008
    Bryan, Texas, United States
    Responsibilities:- Oversee the administration and daily operations of a full-service branch office, including operations, lending, product sales, customer service, and security and safety, in compliance with the bank's procedures.- Deliver exceptional customer relations and foster a sales and service culture through coaching, guidance, and staff motivation.- Achieve individual and branch sales goals through new business sales, referrals, and account relationship retention.- Provide leadership, training, and supervision, delegating daily operations to the Operations Officer or other branch personnel.- Attain established bank and branch goals by actively participating in sales management and officer call programs.- Engage in community affairs to increase the bank's visibility and enhance new and existing business opportunities.
  • International Bank Of Commerce Bank
    Area Branch Manager
    International Bank Of Commerce Bank Feb 2007 - Oct 2007
    College Station-Bryan Area
    Responsibilities:- Managed operations of two branches in the Bryan/College Station area.- Attended weekly management meetings at the main Houston location.- Ensured consistent delivery of high-quality customer service, including account openings, providing information, and resolving customer issues.- Conducted audits of accounts, proof records, and certifications to ensure compliance with established bank procedures and practices.- Compiled required and special reports on branch sales functions.- Participated in employee training programs to improve efficiency and adherence to standard procedures and practices.- Performed additional duties as directed by area management.
  • Capitol Credit Union
    Branch Manager
    Capitol Credit Union Mar 2000 - Jan 2007
    Austin, Texas, United States
    Branch ManagerResponsibilities:- Oversee daily branch operations, including member transactions, inquiries, vault balancing, loan applications, and disbursements.- Coach and train staff to enhance cross-selling techniques and improve performance.- Conduct monthly staff meetings to provide training, review procedures, and increase member satisfaction.- Manage the training, assignment, review, and appraisal of branch staff.- Achieve marketing objectives by meeting individual branch quotas.- Coordinate branch activities with accounting and IT departments to ensure seamless operations.- Ensure adequate counter coverage, control cash vault, maintain transaction accuracy, process loans, and provide excellent member service.- Manage staff leave and overtime in accordance with established policies.- Handle monthly Certificate of Deposit dividend transfers and check disbursements.- Administer the safe deposit box program.- Ensure compliance with credit union policies and procedures.Skills:- Proficient in MS Office and 10 Key- Experienced in employee coaching and cash handling- Skilled in all aspects of improving customer service
  • Members' Choice Federal Credit Union
    Teller
    Members' Choice Federal Credit Union Dec 1993 - Dec 1997
    Waco, Texas, United States
    Responsibilities:- Serve customers by handling a variety of account transactions with accuracy and efficiency.- Provide comprehensive account services, including receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and processing night and mail deposits.- Assist customers with purchasing cashier's checks, traveler's checks, and Series E bonds.

Jacqueline M Wilkinson Skills

Coaching Customer Service Employee Training Event Management Event Planning Human Resources Leadership Management Marketing Microsoft Office Program Management Sales Time Management Training Sales Management Strategic Planning

Jacqueline M Wilkinson Education Details

  • Mclennan County College
    Mclennan County College
    Associates Degree
  • Midway High School
    Midway High School

Frequently Asked Questions about Jacqueline M Wilkinson

What company does Jacqueline M Wilkinson work for?

Jacqueline M Wilkinson works for J M Sunflower Investments

What is Jacqueline M Wilkinson's role at the current company?

Jacqueline M Wilkinson's current role is Entrepreneur, Owner/Operations Manager, photographer, TBI Advocate, and caregiver.

What is Jacqueline M Wilkinson's email address?

Jacqueline M Wilkinson's email address is ja****@****hoo.com

What schools did Jacqueline M Wilkinson attend?

Jacqueline M Wilkinson attended Mclennan County College, Midway High School.

What are some of Jacqueline M Wilkinson's interests?

Jacqueline M Wilkinson has interest in Lens Nikon 55 200mm, Lens Nikon Dx 18 55mm, Wt803 Light Stand, My Equipment Is Nikon D3100.

What skills is Jacqueline M Wilkinson known for?

Jacqueline M Wilkinson has skills like Coaching, Customer Service, Employee Training, Event Management, Event Planning, Human Resources, Leadership, Management, Marketing, Microsoft Office, Program Management, Sales.

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