Jacqueline Mac Gregor Email & Phone Number

East Rand

• • Logging of calls on SAP • Allocating calls to engineers on the system • Telephone calls and queries • Month End procedures • Running SAP reports • Target hours for the payroll for each engineer • Service engineers and dept. performance reports • Maintain an installation Log • Sending of pre-installation guides for new instruments sold • Africa Trips - arranging flights, Visa’s, Passports, Travel Insurance • Prepare quotations for customers • Service contracts- prepare contracts, renewals and manage execution • Filing of invoices • Following up on order numbers • Arranging medicals and inductions for the engineers • Local trips for engineers – flights, accommodation & car hire • Taking Minutes at the service meetings • Maintain training register and Seta

Benoni

Office Management• Typing Mining Division correspondence (reports, letters and emails)• Attend meetings as and when required and take minutes• Answer calls and refer to correct people• Logging calls with the internet service provider• Binding Company documentation• Ensure that the Project Platform is running and being utilized correctly• Ensure that the Staff Timesheets are correct and submitted on time • Correspond on General Manager's behalf when he is not in the office• Assist General Manager with professional presentations • Keep General Manager informed as and when necessary • Updating Zoho on behalf of General ManagerDiary Management• Book electronic meeting appointments• Diarize regular planned meetings• Remind attendees of forthcoming meetings• Follow up on attendees to confirm attendance at meetings• Arrange venue and catering when applicable• Running General Manager's DiaryGeneral Management• Sets the tone in the office through a high standard of efficiency in handling tasks, dealing with people and creating a general professional atmosphere• Communicates and assists with arrangements of meetings or functions• Books flights, cars and accommodation as required• Operates office equipment• Compliance with the company policies with special reference to the IT, E-mail and Code of Conduct policies • Relieve reception duties from time to time • Ensuring that the Sales Orders and Purchase Requisitions are entered correctly into SAP • Ensure that the Petty Cash and Trip Recons are completed, signed off and given to the Finance department.

Johannesburg

• Updating of Group Figures and Group Stats on a daily basis for the CEO and MD.• Sourcing of candidates• Conducting of interviews and references.• Doing background checks on applicants• Typing up of CV’s• Invoicing clients• Assisting HR Manager as and when required.• Assisting with Travel Arrangements • Adhoc administrative duties

Port Elizabeth

Client Perspective• Responsible for visiting various branch managers in assigned regions as per a pre-determined monthly schedule• Responsible for acting on client’s flexi-staffing requests as per the CRM Policy within required turnaround times• Responsible for acting on client’s complaints & inquiries as per the CRM Policy within required turnaround times• Responsible for investigating various disciplinary issues as per the Disciplinary matrix whilst managing the client’s & Aptus’ risk at all times• Responsible for portraying a professional image of Aptus at all times whilst interacting with clients, flexi-staff & internal colleaguesFinancial Perspective• Responsible for ensuring that all timesheets are approved & submitted to payroll within required cut-off dates and that all pay slips are distributed to assigned branches (i.e. in assigned region) within required deadline datesPeople Perspective• Responsible for mentoring, coordinating, coaching and counseling an assigned team on a continuous basis• Responsible for managing the performance of an assigned team as per business requirements• Responsible for ensuring that flexi-staff receive all the required on-site training as required by the client, including on-site Induction Training as per the Flexi-Recruitment Department’s Induction Program & –schedules• Responsible for implementing & regularly reporting on the Flexi-Staff Retention Strategy• Responsible for visiting various flexi-staff in assigned regions as per a pre-determined monthly scheduleProcess Perspective• Responsible for ensuring that regional maps get updated on a daily basis [i.e. maps displayed at office• Responsible for ensuring that a detailed summary of each branch’s requirements, culture, preferences & contacts are readily available & updated at any given point in time• Responsible for keeping log of all daily visits as per the required Logbook system• Responsible for submitting all daily, weekly & monthly reports as requested