Jacqueline Mancilla Email & Phone Number

Austin, Tx, Us

Jacqueline Mancilla is the proud owner of Integral Language Solutions, she has a Bachelors of Science in Marketing and Graphic Design from the Academia de Diseño Las Mercedes, a renown university in Caracas, Venezuela and she has her certification as Medical Interpreter from the University of Texas at Austin. Mancilla offers interpretation and translations services in English & Spanish in the Central Texas area including Austin, Round Rock, Cedar Park, Leander, Lakeway, Westlake, Pflugerville, Buda, Hutto, Taylor, Elgin and Manor, Texas. Additionally, she does remote translations via phone or internet services.

Austin, Texas, United States

• Liaison between Healthcare Professionals and LEP patients • Interpret questions, answers and concerns of LEP patients • Serve as a cultural mediator • Adapt translations to the appropriate level • Interpret (simultaneous mode) for AISD events.

Austin, Texas, United States

• Provide Spanish Interpretation for Medical, Finance, High-tech, Insurance and Utility Providers.• Rendering correct concepts/meanings between source and target languages conveying clarity, tone, and style from one language into another.• Provided strict renditions of the messages including every detail of the conversation.

Fort Worth, Texas, United States

• Freelance Interpreter, Medical, Social Services, Education and Immigration.• Provide medical and social interpretations for patients and healthcare professionals, in Hospitals and Clinics. • Attend annual review meetings ARD at schools, and bridge the language and cultural gap between the parents, the school staff and alumni. •

Responsible for the conducting the patient surveys in both English and Spanish for the Spring Branch Community Health Centers in Houston Texas. There are 3 Centers in the Houston Area, with over 15 Healthcare providers, including Dental, Behavioral Health, Women’s Health and more. Each patient engagement is with a customized questionnaire design. Question constructs combined CG CAHPS elements, ‘business-driver’ questions related to overall satisfaction and loyalty, questions related to the industry (e.g. HRSA safety-net provider questions), and custom questions related to key learning objectives.

• Introduced grade school children to a multicultural and multilingual world, through activities and music. • Collaborated with school staff towards the enrichment of the children in Spanish language.

Austin, Texas, United States

• Research potential new clients and the challenges they are facing prior to reaching out to them to set up a one on one appointment to discuss their needs and how Tech Depot can assist them. Discuss the benefits of the solutions available through Tech Depot, provide any additional information requested and complete the sale of complex technology solutions that include computer hardware, software and services to Tier 1 and Public accounts.• Manage field engagements, as well as distributor and vendor/partner relationships, to meet customer needs and ensure that products are available quickly and delivery to the customer is completed efficiently.

Austin, Texas, United States

• Managed the Canadian territory for Informatica Corporation; working with 8 Major Account Managers to uncover the current movement of Data within the IT environments of customers including Best Buy, Conoco Phillips and Research in Motion. This information is then utilized to identify potential challenges and assist in determining mitigation strategies for each customer.• Worked alongside the field and inside sales teams to identify, qualify and assist in closing of new opportunities and generating a pipeline for the B2B Sales team organization. Managed sales activity and pipeline via SalesForce.com.Significant Accomplishments:• Attained 113% of quote in FY2012, performed at 220% quota in second quarter of FY2012.• Accountable for a quarterly $3M pipeline quota.

Austin, Texas, United States

• Focused on reading to 2nd grade students in their native language, Spanish.• Acted as a mentor and support system.

Austin, Texas, United States

• Engaged with executive level decision-makers on service offerings that address business needs of clients. Worked closely with clients to gain an understanding of their business objectives, managed sales cycle, and close services agreements through primarily phone-based interface with clients. Participated in face to face meetings with clients when further clarification or additional information was required.• Proposed, managed and executed customer contracts to achieve revenue and business goals.• Met with senior management and delivered sales forecasts and customer feedback on trends, opportunities, and challenges in order to benchmark and forecast business and revenue.Significant Accomplishments:• Achieved new premier support services sales goals within a designated Canada territory focused on mid-sized to Fortune 1000 corporate customers.

Medical Interpreter, Language Interpretation And Translation

Completed Medical Interpreter Certification at the University of Texas, in Austin

Bs Marketing / Graphic Design, Bs Marketing / Graphic Design, Major: Marketing