Jacqueline Mcintosh Email and Phone Number
Jacqueline Mcintosh work email
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Jacqueline Mcintosh personal email
I am a CIPFA qualified Accountant, former External Auditor and Interim Finance Leader/ Finance Change Lead, and an expert in leading cross-sectional teams and business through change using financial, business and process insights to drive continuous improvement and achievement of corporate objectives. In my most recent role as Finance Improvement Lead (Projects) for London Borough of Tower Hamlets, I facilitated the end to end restructure of the Finance service for the organisation, partnering with HR and LoCD to establish and embed a robust Learning and Development programme for senior Finance staff, and driving critical change initiatives to establish a collaborative, inclusive culture, leaving a legacy of greater stability, positivity and confidence for the future.An inclusive, adaptive leader, change champion and talent facilitator, I harness exceptional stakeholder management skills to forge and nurture solid relationships with key decision-makers, unifying stakeholders to achieve consensus on areas of focus. My key strengths include:▪️Successful achievement of business, finance and cultural transformation objectives▪️A proven track record of effective business partnering and building strategic relationships▪️Building leading, mentoring and empowering resilient, high performing teams▪️Creating order and understanding out of chaos, empowering organisation leaders to secure buy-in for change▪️Constructively challenging assumptions to determine underlying drivers, driving desired outcomes▪️ Establishing a strong developmental environment to encourage talent development & high performanceSpecialities:✅ Financial Strategy/Management ✅Strategic Finance Business Partnering ✅ Management Accounting ✅ Analysis & Financial Insights ✅ People, Process & System Improvement ✅ Streamlining Working Practices ✅ Continuous Improvement ✅ Collaborative Relationship Building ✅ Transformation & Change Management ✅ Restructuring ✅ Senior Stakeholder Management ✅ Leadership ✅ Mentoring ✅ Training & Development ✅ Conflict Resolution ✅ Culture Change
Royal Borough Of Kensington And Chelsea
View- Website:
- rbkc.gov.uk
- Employees:
- 1973
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Commercialisation LeadRoyal Borough Of Kensington And ChelseaLondon, Gb
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Mar 22- Present: London Borough Of Tower Hamlets: Finance Improvement Lead (Projects)London Borough Of Tower Hamlets Mar 2022 - PresentLondon, England, United KingdomAs Finance Improvement Lead, I facilitated the end-to-end restructure of the finance service for the organisation, including re-drafting job descriptions, analysing and tracking costs, running communications via workshops and focus group discussions pre and post-consultation.◼️ Led a successful finance function restructure, in line with organisational needs, as a trusted and respected senior leader◼️ Worked closely with HR and LoCD to establish and embed a robust Learning & Development programme for finance staff to strengthen the resilience of the finance service, by expanding knowledge and expertise, and driving ongoing performance.◼️Played a key role in facilitating and delivering 2 Finance Audit & Procurement Team Awaydays as part of critical culture change initiatives to address issues resulting from a previous controversial restructure -
Mar 2018 To Mar 2022: Head Of OperationsRoyal Borough Of Kensington And Chelsea Mar 2018 - Mar 2022Kensington High StreetI was engaged as Head of Operations (Financial Management) to oversee and coordinate end-to-end processes for the award of Discretionary COVID grants to 2400 severely impacted businesses. I managed 6 complex application processes for the COVID grants in line with national deadlines, with minimal errors or overpayments.◼️Spearheaded the successful end-to-end establishment of the first Service Planning Framework for the Financial Management Department, in collaboration with the Director of Financial Management, which involved developing and implementing strategic objectives, creating Risk, Issues and Actions Registers, initiating and embedding a robust Finance Business Partnering journey, and introducing new enhanced ways of working.◼️Supported the resettlement and integration of Afghan families into the UK as a finance member of the Afghan Silver & Gold Corporate Planning and Liaison Groups, being a reliable contributor at senior levels within the Authority, to help find resolutions for emergency and financial assistance needs.◼️Played a pivotal role in leading the creation, development and introduction of 2 online hubs to improve accessibility of finance to stakeholders, whilst driving engagement and shared learning of finance staff.◼️Championed and facilitated critical cultural change across theFinance function, including driving communication, knowledge and experience to break down barriers in cross-functional collaborations, establishing team building and training events, encouraging staff engagement, setting up cross-cutting staff groups and increasing secondments/work experience placements, to strengthen resilience.◼️Designed, established and led a new Apprenticeship Development Programme for CIPFA AAT students, which involved extensive liaison with external stakeholder providers and colleagues.
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Oct 2017 To Feb 2018: Business Change & Deployment Finance LeadRoyal Borough Of Kensington And Chelsea Oct 2017 - Feb 2018London, England, United KingdomAs Business Change & Deployment Finance Lead, I supported a business-critical SAP implementation project, with ownership for managing and reviewing business readiness, change and communications elements of the project, as the Finance Lead for the Business Change team. ◼️ Instrumental in the deployment of a new Finance and HR solution, as Finance Lead, in line with a stringent timeline, working collaboratively with the Implementation Partner. ◼️ Succeeded in leading a critical ongoing communications campaign to underpin necessary engagement and ownership of the new solution by staff, which included poster campaigns, brand development, use of merchandise to raise solution profile, and presentations to address any concerns or questions. ◼️ Played a key role in identifying and embedding tactical new ways of working, including self-service, whilst also addressing failures to mitigate resistance to change across the organisation.
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Group Finance ManagerRoyal Borough Of Kensington And Chelsea Oct 2016 - Sep 2017London, England, United KingdomI was engaged as Group Finance Manager of Corporate Services to oversee and coordinate accounting and financial activities, including budget monitoring, control and support for the Corporate Services of the council, encompassing Finance, HR, IT, Procurement, Legal, Planning and Chief Executive. ◼️ Supported the provision of emergency assistance to bereaved victims and survivors of the Grenfell tragedy as Finance Lead at the Grenfell Support Hubs; demonstrating empathy, compassion, personal strength, resilience and sensitivity to handle emotional and challenging requests. ◼️ Instrumental in strengthening financial resiliency by overseeing delivery of process improvements across accounting and grant claim preparation, such as NNDR Returns and Housing Subsidy
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London Borough Of Haringey: Finance Manager - Shared Service CentreLondon Borough Of Haringey Jun 2015 - Sep 2016London, England, United KingdomEngaged as 1 of only 2 Heads of Finance jointly responsible for the end-to-end management of the newly integrated finance service, encompassing 30 employees within a Shared Service Centre. ◼️ Led communications, engagement and coaching of teams following the implementation of new ways of working, which drove collaboration across finance staff, efficiencies and flexible working in alignment with the new Operating Model. Subsequently nominated as Change Champion for the department. ◼️ Identified, and reported to the Corporate Resources Board, opportunities to reduce resources to deliver significant cost savings to the Authority, by conducting a detailed PBB review of key services in line with corporate priorities.
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London Borough Of Haringey: Finance Manager Central ServicesLondon Borough Of Haringey Oct 2012 - May 2015London Area, United Kingdom
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London Borough Of Haringey: Finance Manager Revenues & BenefitsLondon Borough Of Haringey Jul 2005 - Sep 2012London Area, United Kingdom
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External AuditorAudit Commission Aug 1985 - Jun 2005London Area, United Kingdom
Jacqueline Mcintosh Education Details
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Ba(Hons) Economics & Public Administration: London University:Royal Holloway & Bedford Colleges2:1 -
Member Of Chartered Institute For Public Finance & Accountancy (Cipfa) Since 1995
Frequently Asked Questions about Jacqueline Mcintosh
What company does Jacqueline Mcintosh work for?
Jacqueline Mcintosh works for Royal Borough Of Kensington And Chelsea
What is Jacqueline Mcintosh's role at the current company?
Jacqueline Mcintosh's current role is Commercialisation Lead.
What is Jacqueline Mcintosh's email address?
Jacqueline Mcintosh's email address is ja****@****.gov.uk
What schools did Jacqueline Mcintosh attend?
Jacqueline Mcintosh attended Ba(Hons) Economics & Public Administration: London University:royal Holloway & Bedford Colleges, Member Of Chartered Institute For Public Finance & Accountancy (Cipfa) Since 1995.
Who are Jacqueline Mcintosh's colleagues?
Jacqueline Mcintosh's colleagues are Rita Abegao, Joanna Scarrott, Carlene Campbell Mcieh, Cenvh, Mike C., Megg Hewlett, Paul Fisher, Colm Mcgerigal.
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Jackie McIntosh
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Jacqueline McIntosh
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