Jacqueline Mcmanus

Jacqueline Mcmanus Email and Phone Number

Customer Success Manager at Bynder @ Bynder
amsterdam, noord-holland, netherlands
Jacqueline Mcmanus's Location
Waltham, Massachusetts, United States, United States
Jacqueline Mcmanus's Contact Details

Jacqueline Mcmanus personal email

n/a
About Jacqueline Mcmanus

Business to business focused Account Manager with 7+ years experience driving revenue, maintaining customer relationships, and acting as a senior lead with a deep understanding of eccomerce sales and account management.

Jacqueline Mcmanus's Current Company Details
Bynder

Bynder

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Customer Success Manager at Bynder
amsterdam, noord-holland, netherlands
Website:
getbynder.com
Employees:
339
Jacqueline Mcmanus Work Experience Details
  • Bynder
    Customer Success Manager
    Bynder Mar 2024 - Present
    Boston, Massachusetts, United States
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  • Datadog
    Customer Success Manager
    Datadog Jun 2022 - Mar 2024
    Boston, Massachusetts, United States
    View
  • Buildium
    Customer Success Manager
    Buildium Oct 2021 - Jun 2022
    Boston, Massachusetts, United States
    View
  • Wayfair Professional
    Senior Business Account Manager
    Wayfair Professional Apr 2020 - Oct 2021
    Boston, Massachusetts, United States
    o Focus on long term account growth and customer retention by providing strategic solutions that are mutually beneficial for the customer and Wayfairo Discover and analyze specific customer needs to determine which features/benefits will be relevant to the accounto Leverage industry knowledge to proactively sell to contractor accountso Work cross-functionally with internal teams to solve customer pain points and monitor customer successo Mentor and coach newer members of the team and assist with their success o Create and lead team sales competitions based on call metrics and revenue as well as coordinate team
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  • Wayfair Professional
    Business Account Manager
    Wayfair Professional Jul 2016 - Apr 2020
    Boston, Massachusetts, United States
    o Manage ~400 accounts while holding an average quarterly quota of $600,000o Consistently meet/exceed revenue quota and other KPIs tied to this roleo Piloted a new sales lead system to ensure quality leads and a better customer experienceo Collaborate with key decision makers to develop sales proposals o Use pricing negotiation and customer service skills to win over bidso Use CRM, Salesforce to maintain account information and accurately track opportunity pipelineo Coordinate and manage incoming team support emails
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  • Wayfair Professional
    Business Development Representative
    Wayfair Professional Nov 2015 - Jul 2016
    Boston, Massachusetts, United States
    o Responsible for educating new marketing qualified leads on the B2B programo Manage new accounts and engage in the sales process for long term potential growtho Meet/exceed call metrics per day and a monthly revenue quotao Create an exceptional customer experienceo Input customer data into Salesforce to assure accurate information for all accounts
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Jacqueline Mcmanus Skills

Microsoft Excel Microsoft Word Microsoft Office Teamwork Customer Service Leadership Marketing Public Speaking Social Networking Social Media Marketing Powerpoint Social Media Time Management Quickbooks Analytical Skills Motivated Self Starter

Jacqueline Mcmanus Education Details

Frequently Asked Questions about Jacqueline Mcmanus

What company does Jacqueline Mcmanus work for?

Jacqueline Mcmanus works for Bynder

What is Jacqueline Mcmanus's role at the current company?

Jacqueline Mcmanus's current role is Customer Success Manager at Bynder.

What is Jacqueline Mcmanus's email address?

Jacqueline Mcmanus's email address is jm****@****ass.edu

What schools did Jacqueline Mcmanus attend?

Jacqueline Mcmanus attended University Of Massachusetts, Amherst.

What skills is Jacqueline Mcmanus known for?

Jacqueline Mcmanus has skills like Microsoft Excel, Microsoft Word, Microsoft Office, Teamwork, Customer Service, Leadership, Marketing, Public Speaking, Social Networking, Social Media Marketing, Powerpoint, Social Media.

Who are Jacqueline Mcmanus's colleagues?

Jacqueline Mcmanus's colleagues are Jane Nguyen, Salim Nadaf, James Peacock, Tomáš Freund, Caleb Chang, Luiz Alberto Perin Filho, Sam Pond.

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