Jacqueline Mercado Email and Phone Number

Started as Food and Beverage SupervisorArea of Responsibilities:Zabana BarHippodrome BarExecutive Bar and DiningCasino Food and Beverage ServiceIn Room DiningWinford CafeBanquet And Ballroom EventsKitchen and Steward

Vessel MS BoudicaArea of duties:Secret Garden CafeMarquee GrillLido BarCafe VenusThe Iceni Room Bar & LoungeNeptune BarLido Lounge & BarObservatory Bar

Vessel MS BoudicaArea of duties:Secret Garden CafeMarquee GrillLido BarCafe VenusThe Iceni Room Bar & LoungeNeptune BarLido Lounge & BarObservatory Bar

Vessel MS BalmoralFull time BarkeeperAreas of duties:Palms CafeMarquee BarObservatory BarMorning Light PubNeptunes BarBookmark CafeThe Oriental Tea RoomCheck emails, updates, Opening bar, set up.the whole bar, check inventory, brief the team, train to learn, execute the operation with the most passenger satisfaction. check lounge, clean sanitize all areas, clear bar area, check sales revenue and voided checks, do closing inventory, requesition of stocks, check closing list. send team to rest, submit logbook and do reporting.

Vessel MS BalmoralArea of duties:Observatory Piano Bar Marquee Deck BarNeptune's Bar - Captain's Welcome Cocktail Morming Light Pub Palms Cafe BarBookmark CafeCheck emails, updates, Opening bar, set up.the whole bar, check inventory, brief the team, train to learn, execute the operation with the most passenger satisfaction. check lounge, clean sanitize all areas, clear bar area, check sales revenue and voided checks, do closing inventory, requesition of stocks, check closing list. send team to rest, submit logbook and do reporting.

Vessel MS BalmoralOpening newly bought shipDuties:Training, Safety Procedures, Fire FightingTraining job duties and new hires of diff nationalitiesAttending meetings and opening planningInspection of newly built barsPlanning set up, design and plot of bar assignment.Program training of Soft Opening Setting up and designing of BarActual Operation of First Embarkation

Vessel Black Watch Senior Bar Waitress Area of Duties:Braemar Afternoon Tea Lounge In ChargePipers Aperitif Bar Lido BarNeptune Show and Lounge BarObservatory Piano BarMarquee Deck Bar Bartender

Vessel Black Watch Cruise ShipAssistant Bar Waitress/WaitressArea of Duties:Braemar Afternoon Tea LoungePipers Aperitif Bar Lido BarNeptune Show and Lounge BarObservatory Piano BarMarquee Deck Bar

Front Office Area of ResponsibilitiesCheck Out CounterFront Desk Cashiering/FinanceForeign Exchange and ReportingForeign Travel Group and Tours Exit

Vessel Super Star Virgo (Hotel) AustraliaDuties Assigned:Fine Dining RestautantTop Deck Officers Resto and BarCasino Bar and LoungeVIP Room Casino BarVIP Guest Service RelationFood and Beverage Director Admin

Vessel SuperStar Aries. SingaporeDining Waitress and Beverage AttendantAreas of duties: Indian Buffet RestaurantChinese RestaurantFine DiningTop Deck Tavern Snack BarIce Cream ShopCaptain's Welcome Dinner In ChargeCaptain's Farewell Dinner In Charge

Cabin Crew initial responsibility to keep passengers safe before, during and after take off . Attend pre briefing with Captain and Crew. Conduct pre flight inspections of emergency equipments. Show doning of life jackets and use of face masks. Serve food and beverage as well as answer to quiries and pax with special needs. Professionally demonstrate aircraft evacuation. Monitoring cabin, cleaning, preparation for the next flight and reporting.

Responsible in Summer Palace reservations, table plotting, receiving guest's inquiries, attending briefings for VIP, dignitaries and Governement Officials reservations. Promoting daily specials and future promotions. Tasked to retrieve daily sales comparison report from competitors.