•Business Expert for global SAP project.•Contribute to writing of URS, Functional Specs, and Training Material.•Accountable for leading continuous improvement work streams across different divisions and locations.•Liaise between the business (system user, sponsors) and technical groups (IT).

•Managed a group of 14 direct reports; including annual performance evaluations, coaching and feedback•Managed GMP compliant packaging facility: optimized usage of facility, equipment and headcount; provided guidance on equipment; maintained facility in GMP compliant state at all times; scheduled and monitored environmental testing and results; scheduled and monitored maintenance/preventive maintenance on equipment.•Ensured all clinical supplies packaged and labeled per regulatory requirements and at high level of quality•Ensured all packaging orders properly documented: responsible for review and approval of all orders and investigations/corrective actions as required, prepared special packaging protocols for non-standard orders•Responsible for scheduling orders within facility working with customers to meet requested delivery dates, including scheduling materials and personnel.•Provided expert guidance to DSM Trial Managers on packaging design optimization•Managed the closure of the US clinical packaging facility and the successful transition of all US based orders to the Basel facility. Worked with a third party vendor to sell equipment.•GMP Officer: responsible for ensuring GMP compliance within department, key contact for TRD QA regarding supply delivery, key contact for inspections including interactions with Health Authorities•Member of audit team for packaging vendors

•Managed personnel in performance of packaging, labeling and/or shipping operations within required standards and regulations.•Responsible for managing the inventory and storage of clinical packaging material.•Responsible for overall product quality and compliance with GMPs, company/department policies/procedures, OSHA safety standards, other regulatory agencies.•Performed administrative functions such as selection/evaluation, salary reviews and performance appraisals of personnel.