Jacqueline Morrison Email & Phone Number

Sacramento, California, United States

As a Family Advocate, I provide direct services to participants in the Shingle Springs Tribal TANF Program (SSTTP). Responsibilities include determining eligibility, case management, helping participants access services to support employment and self-sufficiency, and applying professional social work principles and practices.Essential Functions:Use social work techniques to assist eligible participants.Conduct research and community information programs.Understand and apply… Show more As a Family Advocate, I provide direct services to participants in the Shingle Springs Tribal TANF Program (SSTTP). Responsibilities include determining eligibility, case management, helping participants access services to support employment and self-sufficiency, and applying professional social work principles and practices.Essential Functions:Use social work techniques to assist eligible participants.Conduct research and community information programs.Understand and apply Federal Tribal TANF program regulations and SSTTP policies.Conduct participant intake and annual recertification and update case information.Determine eligibility, gather verification documents and process grants.Develop and update individual Wellness and Compliance Plans.Report suspected fraud and participate in case staffing.Maintain documentation and cross-train with other team positions.Communicate regularly with participants and assist in accessing resources.Facilitate workshops or classes and provide information to the community.Conduct home visits and support other TANF departments as needed. Show less

Greater Sacramento

Focusing on family portraits and lifestyle photography, I utilize an artful way of freezing time to preserve the genuine connections between loved ones. From the laughter of children playing to the quiet moments of shared glances, I have expertly documented the unique stories that unfold within each family.

El Dorado County, California, United States

Project Coordinator for BH & SUD GrantsResponsible for tracking and recording Grant deliverables. Project coordinator for learning collaboratives, meetings and webinars.Produces quarterly data reports as required by assigned grants. Assists in completing quarterly invoicing for grants. Maintains records of expenses covered by the grant. Collects, organizes, and reports data as outlined in the grant contract. Assists Behavioral Health and SUD providers with the… Show more Project Coordinator for BH & SUD GrantsResponsible for tracking and recording Grant deliverables. Project coordinator for learning collaboratives, meetings and webinars.Produces quarterly data reports as required by assigned grants. Assists in completing quarterly invoicing for grants. Maintains records of expenses covered by the grant. Collects, organizes, and reports data as outlined in the grant contract. Assists Behavioral Health and SUD providers with the following: Special requests for consent from patients and or staff to participate inresearch.Coordinates new groups or special projects that may improve patient care and department workflow. Responsible for all grant related invoicing. Communicates with finance regarding invoice submission and maintaining reports.Assists in creation of Behavioral Healthcare Workflows.Supports and contributes to efforts to maintain and improve patient satisfaction inall aspects of health care delivery. Participates in outreach activities, such as agency-sponsored health fairs,newspaper articles etc.-Coordinated a DEIJB off-site training with the Sacramento LGBT Center for 40+ employees.-Involved in Employee Equity Committee & Staff Engagement Committee. Show less

Cameron Park, California, United States

Scheduling and Administrative Coordinator for Behavioral Health Efficiently managed scheduling for behavioral health providers, ensuring optimal utilization of resources and timely appointment coordination.Efficient in patient check-in and check-out processes, demonstrating a commitment to delivering exceptional customer service and creating a positive patient experience.Executed meticulous paper scanning and filing procedures, maintaining organized and easily accessible records… Show more Scheduling and Administrative Coordinator for Behavioral Health Efficiently managed scheduling for behavioral health providers, ensuring optimal utilization of resources and timely appointment coordination.Efficient in patient check-in and check-out processes, demonstrating a commitment to delivering exceptional customer service and creating a positive patient experience.Executed meticulous paper scanning and filing procedures, maintaining organized and easily accessible records for seamless retrieval.Responsively handled incoming calls directed to the Behavioral Health department, providing informative and empathetic assistance to callers.Proficiently processed urgent calls, promptly directing them to the appropriate clinicians and ensuring timely resolution of critical matters. Show less

Sacramento, California, United States

Efficiently process service transactions with minimal errors to prevent losses.Identify, investigate, and resolve basic member concerns and provide digital support.Process and complete member transactions in a timely and efficient manner.Identify and report fraudulent activity to prevent potential loss to the Credit Union.Update member and Credit Union account information accurately.Achieve performance standards in a fast-paced environment with phone efficiency and… Show more Efficiently process service transactions with minimal errors to prevent losses.Identify, investigate, and resolve basic member concerns and provide digital support.Process and complete member transactions in a timely and efficient manner.Identify and report fraudulent activity to prevent potential loss to the Credit Union.Update member and Credit Union account information accurately.Achieve performance standards in a fast-paced environment with phone efficiency and quality.Provide solutions to address members' inquiries and promote Golden 1 services/products.Demonstrate understanding of state and federal laws, including bank secrecy and anti-money laundering laws.Monitor and comply with security, internal audit, and government policies and regulations.Stay current on Golden 1 products, services, policies, procedures, and systems.Ensure compliance with Credit Union and Member Service Contact Center policies and guidelines.Complete required Regulatory Training Modules.Model Golden 1 core values: Integrity, Reliability, Inclusion, and Service Excellence.Perform other duties as assigned. Show less

Associate'S Degree, Social Work & Human Services

Bachelor'S Degree, Social Work & Human Services

Activities and Societies: Dean's Honor List