Jacqueline Quach

Jacqueline Quach Email and Phone Number

Digital Copy Editor II at Guidepoint
Jacqueline Quach's Location
New York, New York, United States, United States
Jacqueline Quach's Contact Details

Jacqueline Quach work email

Jacqueline Quach personal email

n/a
About Jacqueline Quach

Jacqueline Quach is a Digital Copy Editor II at Guidepoint. She is proficient in Mandarin and Spanish.

Jacqueline Quach's Current Company Details

Digital Copy Editor II at Guidepoint
Jacqueline Quach Work Experience Details
  • Guidepoint
    Digital Copy Editor
    Guidepoint Aug 2021 - Jan 2024
    San Francisco, California, United States
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  • Yelp
    User Operations Associate, Content Moderation
    Yelp Oct 2019 - Jul 2020
    San Francisco, Ca
    • Evaluated and resolved hundreds of cases reported by users and business owners weekly through the company's customer service management (CSM) platform• Investigated claims of user behavior that exhibited conflicts of interest• Messaged users and business owners regarding enforcement of content guidelines for a clear understanding of case resolutions• Undertook special projects, such as outreach to users and business owners who reviewed Yelp's page on the Yelp platform, as well as verification of businesses' categories• Set a new record for the highest quality assurance (QA) score achieved by a new hire in her first month of case resolutions with a 97% accuracy rate for my work in November 2019• Escalated claims to the Fraud Analytics, Legal, and Listings departments
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  • Royse Law Firm
    Marketing Intern
    Royse Law Firm Jun 2019 - Oct 2019
    Menlo Park, California
    • Wrote copy for marketing documents, monthly newsletters, and press releases• Collaborated with attorneys to brainstorm ideas and conduct research for articles• Managed the firm’s social media accounts on Twitter, Instagram, Facebook, and LinkedIn• Copy edited, edited, fact-checked, and published content marketing website articles• Wrote and/or edited responses for and submitted applications on behalf of the firm• Assisted with maintenance of the CRM platform’s database and A/B testing of email campaigns
  • Cornell Daily Sun
    Dining Editor
    Cornell Daily Sun Mar 2018 - Mar 2019
    Ithaca, New York
    • Wrote five articles for the Dining section• Assigned stories to staff, whose 32+ articles I copy edited, edited, and published online (CMS) and in print• Designed and formatted over 20 print editions of Dining in Adobe InDesign and QuarkXPress• Created online video content, such as taste tests and cooking tutorials, with Multimedia Editor• Actively sought and followed dining news at Cornell and within Ithaca• Collaborated with and delegated work to Assistant Dining Editor• Conceived and executed biweekly food photography contest• Continued writing for the Dining section until April 2019
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  • Cornell Daily Sun
    Sunspots Writer
    Cornell Daily Sun Aug 2016 - Mar 2018
    Ithaca, New York
    • Wrote articles every other week for my blog Travelin’ with Jacqueline in Sunspots, the Blogs section of the newspaper• Pitched ideas at meetings and collaborated on articles with other Sunspots writers• Conceived and executed Sunspots’ weekly Cartoon Caption Contest from February 2018 to February 2019
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  • San Francisco Magazine
    Editorial Intern
    San Francisco Magazine Jun 2018 - Aug 2018
    San Francisco, California
    • Interviewed and wrote a profile of Riley Redfern, who won the magazine’s Pastry Chef of the Year award for her desserts at three-Michelin-starred restaurant Coi. My article was published in the August 2018 food issue alongside other profiles by two senior editors, as part of the magazine's annual Best Chef Awards cover feature: https://digital.modernluxury.com/publication/?m=&l=1&i=512076&p=70 and https://digital.modernluxury.com/publication/?m=3609&i=512076&p=73• Fact-checked articles about food, arts & entertainment, science, travel, and fashion• Pitched ideas for articles to magazine staff• Corresponded with and collected votes from former winners for the Best Chef Awards 2018• Served as a style assistant on the fall fashion photo shoot by assisting with pulling pieces, dressing models, and returning clothing and jewelry
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  • Rainy Day Literary Magazine
    Staff
    Rainy Day Literary Magazine Feb 2016 - Mar 2018
    Ithaca, New York Area
  • Tony Quach & Co. Cpa
    Accounting Intern, Summer
    Tony Quach & Co. Cpa Jun 2015 - Aug 2017
    San Francisco Bay Area
    • Assisted in preparing clients’ financial statements through data entry in Intuit Quickbooks and production of Excel spreadsheets• Greeted clients at the front desk
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Jacqueline Quach Education Details

Frequently Asked Questions about Jacqueline Quach

What is Jacqueline Quach's role at the current company?

Jacqueline Quach's current role is Digital Copy Editor II at Guidepoint.

What is Jacqueline Quach's email address?

Jacqueline Quach's email address is ja****@****elp.com

What schools did Jacqueline Quach attend?

Jacqueline Quach attended Cornell University, Lowell High School.

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