- Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deduction.- Administer various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.- Conduct benefits orientations and explain benefits self-enrollment system.- Answer all benefits-related calls and emails regarding health insurance and retirement plan inquiries daily- Provide payroll with the deduction data files and adjustment sheets each pay period- Collaborate with Internal Communications Team to distribute monthly benefit newsletter and sharepoint intrasite to promote company benefits

- Maintained a safe workplace by monitoring children for health, behavioral, and emotional issues and reporting concerns to staff and parents- Organized activities and implemented curricula to stimulate children’s physical, emotional, intellectual, and social growth- Led a group of 20+ children (ages 5-11) during Summer Camp in an aquatic setting— administering basic First Aid when needed- Taught beginning level swim lessons to children (ages 4-11) and assisted children in overcoming anxieties and being comfortable in the water

- Repurposed content to expand the company’s social media and online presence in an efficient way- Created a brand awareness campaign and the company’s content marketing strategy which increased monthly leads by 20%- Developed a hashtag strategy to improve the reach of content- Created social media content across multiple platforms to help further the organization’s online presence

- Communicated with Aflac Carlsbad recruiters regarding marketing strategy towards talent evaluation and acquisition for the expansion of the regional office- Coordinated interview scheduling, and assisted approximately 30+ candidates a week with onboardingprocess-- ensuring discretion in dealing with proprietary information- Reviewed approximately 120+ applications per week before approval by District Recruiter to move forward with employee recruitment- Optimized the company’s recruiting emails that increased conversion rates by 15%

- Provided support to administration office, which may include organizing, scanning, filing, and assisting with time sheet activities- Answered incoming telephone calls and direct the calls to proper sources within the academic programs department; and dispatch calls to other departments within the university

- Managed and oversaw events, including problem-solving, welcoming guests, directing event set-up, communicating with staff, and organizing vendors, and managing take-down- Communicated with marketing team to ensure effective advertisements for each event