Jacqueline Ramsey Email and Phone Number

Applying comprehensive nursing assistant abilities in the Trauma Recovery & Acute Care Unit and the Emergency Department as a CNA2. Responsible for checking blood glucose levels, accurately taking and recording vital signs, and reporting abnormal values, performing EKS's, and assisting patients with personal care. Extensive experience working with and providing care to critically ill patients, including those with chest tubes, drains, wound vacs, and ventilators. Duties also include spending time one on one ensuring the safety and comfort of patients with traumatic brain injuries and those experiencing psychiatric crisis with compassion and empathy.

Provided nursing care under the direction and supervision of a nurse to assigned residents, to achieve maximum level of health and independence. Assisted residents with ADL's, including eating, bathing, dressing, ambulation, repositioning, all while ensuring privacy and dignity. Responsible for accurately measuring and recording intake and output, taking daily weights, and managing indwelling catheter and colostomy bags.

Responsibilities included providing optimum patient care to over 40 residents living with advanced dementia and Alzheimer's disease, with the goal of maximizing their quality of life and reducing distress caused by the necessary daily activities and confusion. Recognized for creatively going beyond the required CNA duties to provide for the residents social and emotional needs as individuals with respect and warmth.

Supervised a staff of 36 emergency medical dispatchers and oversaw dispatch operations in 5 local divisions, in a call center that handles over 55,000 emergent and non-emergent calls a year. Responsible for creating and maintaining an ongoing continuing education program that exceeded the requirements to be awarded and maintain prestigious National Accreditation. Participated in implementing and facilitating employee recognition and wellness programs, helping to increase employee satisfaction and reduce turnover.