Resident Assistant
Current Complete work schedules, manage calendars, and arrange appointments Provide assistance to the public in complying with regulations of the facility Answer telephones, direct calls, and take messages Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail Sort incoming and outgoing mail, according to type and destination, by hand Type and format, from notes or dictating machines, using computers Communicate with residents, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers